
Note: Showing the 5 most recent Google reviews out of 286 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Had to try and get urgent appointment on a Saturday, no problem. Was seen on time & very friendly yet proffesional staff and vet. Would recommend.
2 months ago
I just want to say a big thank you to the vet, Ute, who did a amazing job with my Jack Russell, Ollie, again. Ute had operated on him 3 years ago to remove his anal glands and again two weeks ago to remove a very large lump at the base of his tail. He is generally not an easy dog to handle as he gets very anxious and reactive. As my previous experiences with Ute’s ability have been excellent, I now always want Ute to operate on him, so I drove 1.5 hours to take him to her. I know that Ute always takes the best care of him and me. She is so patient and gentle with him, she took her time to put me at ease too. She explained everything that was involved with the op and really put my mind at rest. She gave Ollie a sedative to help him relax and he barely noticed the injection. The operation was a success and he recovered from it so quickly, he is so much happier now since having the lump removed. The removal of his anal glands 3 years ago was a big op and I wanted Ute to do it. Ute had explained all the details, recovery time and possible risks. The op was also a success and he suffered no long term adverse effects from their removal. I also want to mention the nurse, Amber, who was super and spent quite a chunk of time researching and giving me advice on suitable diet foods for Ollie long term as he gets older. Overall, I’m really pleased with the treatment my dog and I got at East Grinstead Vets. What a great team and I will not hesitate to recommend them and use them again in the future.
2 months ago
From the lovely receptionist to the caring nurse who clipped my new kittens claws after she kept getting them caught in things and causing cuts to me. Thankyou so so much. I am so glad you were recommended to me by my best friend
4 months ago
I am so impressed and grateful to the staff at East Grinstead veterinary center. They are professional, kind, compassionate and knowledgeable. Our dog was very ill and needed emergency surgery, the staff were wonderful with our dog who is quite anxious but also gentle and supportive to me as an owner. This is our first dog and we had not had him long and I was very upset and concerned about him needing surgery. The staff didn't make me feel bad but instead supported me and I firmly believe we got the best care possible. Explanations for treatment were thorough and clear and it is evident all staff act in the best interest of the animals in their care.
5 months ago
I always receive a happy welcome when I bring my excitable dog in and I'm always listened to and given all the time I need.
