East Grinstead Vet Centre
#1 Vet in East Grinstead, West Sussex
East Grinstead Vet Centre – Vets in East Grinstead
Clinic Overview
East Grinstead Vet Centre is set up for both routine appointments and more complex/same-day needs, with emergency veterinary services and being a veterinary nurse training facility. Recent reviews describe swift urgent appointments (including Saturdays), clear explanations of options and risks, and staff taking time with anxious or reactive pets. Specific treatments mentioned include tick care for an elderly cat, nail clipping for kittens, and surgery ranging from lump removal at the base of a dog’s tail to anal gland removal, with owners noting good recovery and thorough pre-op discussions. One reviewer raises a concern that treatment and medication were “very expensive,” which contrasts with otherwise strongly positive feedback.
Services
Services and care mentioned in available information and reviews include
- •Emergency veterinary services, including cases described as needing emergency surgery
- •Urgent appointments, including being seen on a Saturday and being seen on time
- •Surgery, with specific examples
- •Anal gland removal (described as a major operation)
- •Removal of a large lump at the base of the tail
- •Parasite-related care, with a review describing an appointment to deal with a tick
- •Nursing care, including kitten claw clipping
- •Support for anxious/reactive dogs, including use of a sedative before an injection (as described by one owner)
- •Diet/long-term food advice provided by a nurse (as described by one owner)
- •Veterinary Nurse Training facility (noted in the clinic’s service information)
People
- •Ute (vet): Mentioned for surgical care including anal gland removal and tail-base lump removal. An owner described Ute as taking time to explain the operation, recovery, and risks, and handling an anxious/reactive dog patiently (including using a sedative to reduce stress).
- •Amber (nurse): Mentioned for spending significant time researching and advising on suitable long-term diet foods for an older dog.
- •Reception and nursing team (unnamed): Multiple reviews mention being welcomed on arrival and staff taking time to explain issues and options; one review specifically credits a nurse for clipping a kitten’s claws to prevent injuries.
Reviews
Google rating: 4.7 stars from 289 reviews.
- •Owners repeatedly mention staff taking time to explain problems, options, and treatment plans, especially around surgery.
- •Several reviews describe timely access to care, including a swift appointment for a tick issue and getting an urgent Saturday appointment without difficulty.
- •Handling of nervous pets is a recurring point: one owner described careful management of a reactive dog, including sedation to reduce stress around injections and procedures.
- •A pricing concern appears in the latest reviews: one reviewer reports treatment and medication were “very expensive.”
Special Services
Animals Treated at East Grinstead Vet Centre
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – East Grinstead Vet Centre
Opening Hours
Hours
Reviews for East Grinstead Vet Centre
Note: Showing the 5 most recent Google reviews out of 289 we track in total. Recent reviews may not be representative of overall sentiment.
Paul Narraway
a week ago
Very helpful and friendly staff ...always happy to take the time to explain issues and options for you and your pet
p T
3 weeks ago
Very nice, professional and helpful .
Emma Macklin
a month ago
Great vets. Car park. Easy access. Friendly staff and always great service from the vets.
David Harmsworth
2 months ago
Very expensive for treatment and medication
Nikolia myring
2 months ago
An appointment was offered swiftly to deal with the tick affecting our elderly cat, and the veterinary nurse who dealt with her was most kind and professional
Alan Niner
a month ago
Had to try and get urgent appointment on a Saturday, no problem. Was seen on time & very friendly yet proffesional staff and vet. Would recommend.
Martin Kellett
2 months ago
I just want to say a big thank you to the vet, Ute, who did a amazing job with my Jack Russell, Ollie, again. Ute had operated on him 3 years ago to remove his anal glands and again two weeks ago to remove a very large lump at the base of his tail. He is generally not an easy dog to handle as he gets very anxious and reactive. As my previous experiences with Ute’s ability have been excellent, I now always want Ute to operate on him, so I drove 1.5 hours to take him to her. I know that Ute always takes the best care of him and me. She is so patient and gentle with him, she took her time to put me at ease too. She explained everything that was involved with the op and really put my mind at rest. She gave Ollie a sedative to help him relax and he barely noticed the injection. The operation was a success and he recovered from it so quickly, he is so much happier now since having the lump removed. The removal of his anal glands 3 years ago was a big op and I wanted Ute to do it. Ute had explained all the details, recovery time and possible risks. The op was also a success and he suffered no long term adverse effects from their removal. I also want to mention the nurse, Amber, who was super and spent quite a chunk of time researching and giving me advice on suitable diet foods for Ollie long term as he gets older. Overall, I’m really pleased with the treatment my dog and I got at East Grinstead Vets. What a great team and I will not hesitate to recommend them and use them again in the future.
Tina Heath
2 months ago
From the lovely receptionist to the caring nurse who clipped my new kittens claws after she kept getting them caught in things and causing cuts to me. Thankyou so so much. I am so glad you were recommended to me by my best friend
Georgina
4 months ago
I am so impressed and grateful to the staff at East Grinstead veterinary center. They are professional, kind, compassionate and knowledgeable. Our dog was very ill and needed emergency surgery, the staff were wonderful with our dog who is quite anxious but also gentle and supportive to me as an owner. This is our first dog and we had not had him long and I was very upset and concerned about him needing surgery. The staff didn't make me feel bad but instead supported me and I firmly believe we got the best care possible. Explanations for treatment were thorough and clear and it is evident all staff act in the best interest of the animals in their care.
Maureen Goodlad
5 months ago
I always receive a happy welcome when I bring my excitable dog in and I'm always listened to and given all the time I need.
