East Grinstead Vet Centre

- Recent feedback is strongly positive overall, with owners often describing the team as friendly, efficient, caring, and professional. - Clear communication remains a recurring theme, including vets and nurses answering questions honestly and taking time to explain issues and treatment options. - Several reviews highlight patient, kind handling of pets that are nervous or dislike vet visits, especially older cats.

Services

•Routine and urgent care: The practice is used for everyday appointments as well as more urgent problems, with owners mentioning swift appointment offers, Saturday availability, and efficient visits.
•Emergency care and surgery: Emergency veterinary services remain an important part of the clinic’s offering. Owners have mentioned emergency surgery, anal gland removal, and removal of a large lump at the base of a dog’s tail, with positive comments about recovery and pre-operative explanations.
•Nursing support and practical care: Reviews mention veterinary nurses helping with tick care for an elderly cat, kitten claw clipping, injections, and longer-term diet advice for an older dog.
•Support for nervous pets: Several owners describe calm, patient handling of anxious or reactive animals, including taking extra time during appointments and, in one case, using a sedative before an injection to reduce stress. Recent reviews also mention kind handling of very old and nervous cats.
•Training and facilities: The clinic is a veterinary nurse training facility, and reviews also mention a car park and easy access.

Pricing

No published pricing information is currently available for this clinic.

People

•Ute: Praised for surgical care including anal gland removal and tail-base lump removal, with owners highlighting clear explanations, patience, and gentle handling of an anxious dog.
•Amber: Mentioned for taking time to research and advise on suitable long-term diet options for an older dog.
•Summer (student nurse): Repeatedly thanked for kind, gentle handling of a very old, nervous cat.
•Reception and nursing team: Recent reviews continue to praise friendly reception staff and nurses who answer questions honestly and take time to explain options.

Reviews

Google rating: 4.7 stars from 329 reviews.

•Recent feedback is strongly positive overall, with owners often describing the team as friendly, efficient, caring, and professional.
•Clear communication remains a recurring theme, including vets and nurses answering questions honestly and taking time to explain issues and treatment options.
•Several reviews highlight patient, kind handling of pets that are nervous or dislike vet visits, especially older cats.
•A small number of owners raise concerns about the cost of treatment or medication, including individual charges for injections and pain relief.