East Grinstead Vet Centre

East Grinstead Vet Centre, part of IVC Evidensia, is set up for both routine appointments and more complex or same-day needs, including emergency veterinary services and work as a veterinary nurse training facility. Feedback from pet owners highlights swift urgent appointments, including Saturdays, clear explanations of options and risks, and patient handling of anxious, reactive, or elderly pets. Examples mentioned include tick care, kitten nail clipping, emergency surgery, and operations such as anal gland removal and removal of a lump at the base of a dog’s tail.

Services

• •Routine and urgent care: The practice is used for standard appointments as well as urgent cases, with owners mentioning swift appointment offers, Saturday availability, and being seen on time.
• •Emergency care and surgery: Emergency veterinary services remain a key part of the clinic’s offering. Reviews mention emergency surgery, anal gland removal, and removal of a large lump at the base of a dog’s tail, with positive comments about recovery and pre-operative explanations.
• •Nursing support and practical care: Reviews mention veterinary nurses helping with tick care for an elderly cat, kitten claw clipping, and longer-term diet advice for an older dog.
• •Support for nervous pets: Several owners describe kind, calm handling of anxious or reactive animals, including taking extra time during appointments and, in one case, using a sedative before an injection to reduce stress.
• •Training and facilities: The clinic is a veterinary nurse training facility, and reviews also mention a car park and easy access.

Pricing

No published pricing information is currently available for this clinic.

People

• •Ute (vet): Praised for surgical care including anal gland removal and tail-base lump removal, with owners highlighting clear explanations, patience, and gentle handling of an anxious dog.
• •Amber (nurse): Mentioned for taking time to research and advise on suitable long-term diet options for an older dog.
• •Summer (student nurse): Thanked by one owner for kind handling of a very old, nervous cat.
• •Reception and nursing team: Owners also mention a friendly receptionist, caring nurses, and staff who take time to explain issues and options clearly.

Reviews

Google rating: 4.7 stars from 296 reviews.

• •Feedback is strongly positive overall, with owners regularly describing the team as caring, friendly, professional, and compassionate.
• •Clear communication is a repeated theme, especially around treatment choices, surgery, and helping owners understand risks and next steps.
• •Several reviews mention timely access to care, including a quick appointment for a tick problem, an urgent Saturday appointment, and support during an emergency surgery case.
• •Nervous, reactive, and elderly pets are often mentioned, with owners appreciating gentle handling and extra patience. One reviewer felt treatment and medication were very expensive.