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44 clinicsShowing 21-30 of 44 clinics
- •Recent feedback is very positive about the team’s manner, with owners frequently describing staff as kind, friendly, efficient and reassuring. - Clear communication is a recurring theme, especially around imaging, treatment options and answering questions in detail. - Reviews describe strong outcomes in orthopaedic cases, including bilateral hip replacement, cruciate ligament treatment, fracture repair and more complex revision-style limb surgery.
- •Low-stress, cat-focused care: owners say their cats were more relaxed during visits, including cats that are normally fearful of vet appointments. - Compassion and kindness: the team is praised for being gentle with cats and supportive to owners, including during bereavement and stressful treatment periods. - Clear communication and follow-up: reviewers mention questions being answered well, regular updates, written care plans, and follow-up calls or visits.
Arthur Lodge Veterinary Surgery is independently owned by DNA Vetcare and advertises 24-hour emergency vet care, 7 days a week, 365 days a year. The clinic presents itself as a practice able to manage cases needing hospitalisation and advanced procedures, including keyhole surgery, alongside routine health checks/clinics and preventative healthcare. Recent reviews continue to highlight quick access for urgent cases, calm out-of-hours support, and clear explanations from the team.
Medivet Northgate in Crawley is part of the Medivet group. The practice offers 15-minute consultations alongside routine pet care such as vaccinations, parasite treatment, microchipping and neutering, and it also offers laser treatment. Recent feedback is mixed overall, with several reviews praising the team’s helpful and caring approach, while two recent 1-star reviews raise serious concerns about communication, decision-making and costs.
Cootes Veterinary Clinic Ltd in Burgess Hill is part of IVC Evidensia. Reviews describe a practice seeing routine companion animals including dogs and cats, with specific mention of care for rescue rabbits. Owners also mention a monthly plan, free treats in the clinic, and long-term continuity of care, with one client referring to 25 years of use.
- •Recent positive reviews describe the team as friendly, caring and knowledgeable, with long-term clients saying their dogs have been well looked after over many years. - One reviewer specifically praises Poppy for caring, knowledgeable support around a dog’s surgeries. - Practical service is a recurring theme, including efficient registration for a new cat and straightforward ownership transfer before a first appointment.
- •Recent reviewers often describe the practice as welcoming, efficient and reassuring, with one calling the service “second to none”. - Positive feedback includes calm, thorough treatment for an unwell dog and compassionate care for an aged cat. - One reviewer also mentions a straightforward recent cat operation and a smooth experience overall.
- •Owners describe the team as warm, friendly, and caring, with several comments suggesting pets are made to feel comfortable at the clinic. - Communication stands out as a theme, including praise for clear explanations and advice that feels thoughtful rather than pushy. - Recent examples include a positive visit for a new puppy’s initial jabs and satisfaction with joining the practice’s care plan.
East Grinstead Vet Centre, part of IVC Evidensia, is set up for both routine appointments and more complex or same-day needs, including emergency veterinary services and work as a veterinary nurse training facility. Feedback from pet owners highlights swift urgent appointments, including Saturdays, clear explanations of options and risks, and patient handling of anxious, reactive, or elderly pets. Examples mentioned include tick care, kitten nail clipping, emergency surgery, and operations such as anal gland removal and removal of a lump at the base of a dog’s tail.
Our Score (57/100)
- •Reviews describe the team as professional, kind, and caring. - One owner was especially grateful for help given to a dog at short notice. - A tortoise owner praised the vet’s knowledge during a pre-hibernation check and said they learned a lot.