Northdale Veterinary Practice Ltd

Northdale Veterinary Practice Ltd is a small-animal clinic (cats and dogs are specifically mentioned in reviews) with a large Google review footprint (4.6★ from 511 reviews). Recent reviews describe the team handling both urgent appointments (“squeezing” in a poorly cat) and end-of-life care, including gestures such as sending a condolence card and seeds after a cat was put to sleep. One recent detailed negative review alleges serious problems around a dog’s lump assessment and post-operative wound management, plus a dispute involving what was reported to the insurer—so experiences appear mixed depending on case and outcome.

Services

Based on the latest reviews available to us, Northdale is described as providing

•Urgent/same-day style appointments (a cat “squeezed in urgently” when unwell).
•Cancer-related work-ups and treatment steps, including biopsy (requested by the owner) and surgical lump removal (leg mass).
•Post-operative care and wound management (multiple follow-up procedures described in one review).
•End-of-life care/euthanasia for cats, including support for owners afterward (condolence card and seeds mentioned).

Reviews

4.6 stars from 511 reviews. - Support during euthanasia and bereavement: owners mention respectful handling during euthanasia and follow-up gestures like a condolence card (and seeds) after a cat passed.

•Urgent access and clear explanations: one owner describes being fit in urgently for a poorly cat, with “informative knowledge” and compassion during the visit.
•A serious disputed surgical/clinical experience: one owner alleges their dog’s lump was repeatedly described as fatty until they pushed for biopsy; they report multiple anesthetics and wound complications after lump removal, and they also allege an insurance-related issue (claiming the clinic told the insurer the lump had been monitored for 12 months, which the reviewer disputes).

Reviews for Northdale Veterinary Practice Ltd

Note: Showing the 5 most recent Google reviews out of 511 we track in total. Recent reviews may not be representative of overall sentiment.

keith beckett

2 weeks ago

Sadly, our cat has been put to sleep. The vet was very nice & showed respect during a very emotional time. Thank you .

Sandra Grant

3 weeks ago

Hannah

WORST VETS! Stop emailing me! I want nothing to do with your appalling practice. 0 STARS - unfortunately not allowed to post pictures I will keep this as short and concise as possible. In December 2023 my dog had a cancerous lump removed from his leg by this vet. On the lead up to this on 3 occasions they told us it was nothing to worry about and just a fatty lump. It wasn't until we sternly requested a biopsy that they found it was not a fatty lump but in fact what they told us as 'aggressive cancer'. After the first (and what should of been) only operation to remove the lump, he was sent home with a wound that was not closed sufficiently. They proceeded to put him under a second time to 'make good' of what they previously fell short on, however he was sent home with a pad stuck on with stitched medical tape to try and hold it in place. His skin had now come away from his leg, leaving a gaping hole where they tried to stitch a dressing onto him by his skin. They put him under a third time to try and rectify this and failed again. We consulted another vet who advised of a different care plan in attempting to heal the wound without further surgery. After paying over £3k to rectify the horror show they caused on our dog they proceeded to tell the insurance they had been monitoring this lump for 12 months which was not the case, voiding our insurance.

Missy Rose

Lovely staff & very touching today recieving a beautiful card from them after my elderly cat had to be put to sleep at weekend 😞 Thankyou for the card & seeds ❤️ very helpful & caring staff & vets so would definately recommend ❤️

Julie Stevens

I can't praise Northdale enough for squeezing my poorly cat in urgently & for all the informative knowledge & compassion shown during our visit. I'm happy knowing that he's in the best hands with you ..thank you 🙏