Medivet Worthing (Heene Road Vets)

Medivet Worthing (Heene Road Vets) is part of the Medivet group. The practice advertises 15‑minute consultations and facilities such as an in‑house laboratory, X‑ray/ultrasound, dental facilities, an orthopaedic theatre, keyhole surgery, and laser treatment, which suggests it’s set up for both routine care and more involved procedures (including orthopaedics and surgery).

From the latest reviews available, owners give mixed signals around costs and what’s included on their Medivet plan: one review questions a large markup on thyroid medication, and another mentions being charged £27.90 for anal gland clearing that they say “used to be included” in their plan. Separate reviews mention friendly staff and a “new vet” who was “amazing,” but one owner also notes vet turnover affecting continuity of care.

Services

Based on the website listing, the practice offers

• •15 minute consultations
• •Vaccinations
• •Parasite care (flea, tick and worming treatments)
• •Microchipping
• •Pet neutering
• •Dentistry
• •Nurse clinics
• •Home visits
• •Animal Health Certificate (pet travel)

Species listed

• •Cats, dogs, rabbits

Facilities/capabilities listed

• •In-house laboratory
• •X-rays
• •Ultrasound
• •Dental facilities
• •Orthopaedic theatre
• •Keyhole surgery
• •Laser treatment

Specialties listed

• •Surgery
• •Orthopaedics
• •Oncology

Emergency/out-of-hours (as stated on the website)

• •Out-of-hours care is listed as being provided by Vets Now Worthing.

Pricing

• •Out-of-hours consult fee (via the listed out-of-hours provider): from £310 (inc VAT) (noted as subject to change).
• •Review-mentioned charges
• •£27.90 to clear anal glands (reviewer says this used to be included with their Medivet plan).
• •£103 charged for a bottle of thyroid medication (reviewer compares it to £43–£46 elsewhere).

Reviews

4.6 stars from 311 reviews. - Cost and perceived value: reviewers describe concerns about pricing (e.g., a thyroid medication price they believe is far higher than elsewhere).

• •Plan inclusions changing/unclear: one reviewer reports being charged £27.90 for anal gland clearing despite being on a Medivet plan, saying it “used to be included.”
• •Experience with clinicians varies: one recent reviewer praised a new vet as “amazing,” while another mentions turnover of vets and reduced continuity of care.
• •General friendliness: a recent review mentions “friendly staff” and a “caring vet,” but without specific examples of treatment or outcomes.