Clinic Not Accepting Clients from VetsCompared
Medivet Worthing (Heene Road Vets) – Vets in Worthing
Clinic Overview
Medivet Worthing (Heene Road Vets) is part of the Medivet group. The practice advertises 15-minute consultations and has facilities including an in-house laboratory, X-ray, ultrasound, dental facilities, an orthopaedic theatre, keyhole surgery, and laser treatment, supporting both routine care and more advanced medical and surgical work. Recent feedback remains mixed: many owners praise the team’s friendliness and care, while recurring concerns focus on pricing and continuity of care.
Services
- •Routine and preventive care: 15-minute consultations, vaccinations, parasite care, microchipping, pet neutering, nurse clinics, and home visits. Recent reviews mention microchipping and vaccinations, as well as six-month checks for dogs.
- •Diagnostics and treatment: in-house laboratory testing, X-rays, ultrasound, dentistry, laser treatment, and surgical care including keyhole surgery and orthopaedic procedures. The practice also lists surgery, orthopaedics, and oncology among its specialties.
- •Practical pet services: Animal Health Certificates for pet travel.
- •Species listed: cats, dogs, and rabbits.
- •Examples mentioned by owners: thyroid-related checks and medication, flea treatment, and anal gland expression.
- •Out-of-hours care: emergency cover is listed through Vets Now Worthing.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The listed out-of-hours provider quotes emergency consultations from £310 including VAT. Reviews also repeatedly raise cost concerns, including £103 for a bottle of thyroid medication, £54 for a flea treatment product after a larger flea-related bill, and £27.90 for anal gland expression under a Medivet plan.
People
Recent reviews name Marc and nurse Sam, both mentioned positively by owners. Other feedback praises a caring vet, a newly arrived vet who made a strong first impression, and friendly reception staff. One owner also comments on vet turnover affecting continuity of care.
Reviews
Google rating: 4.7/5 from 340 reviews. Recent written feedback is mixed overall.
- •Many owners describe the team as friendly, caring, gentle, and helpful, with praise for both clinical staff and reception.
- •Specific positives include Marc and his team, nurse Sam, and one new vet who was described as amazing.
- •Practical service examples in recent feedback include microchipping, vaccinations, and six-month checks, with one owner praising staff for rearranging appointments to fit two dogs in together.
- •The clearest negative theme is pricing, with repeated complaints about the cost of flea treatment, thyroid medication, and anal gland expression, alongside one review raising concerns about continuity of care due to vet turnover.
