Medivet Worthing (Heene Road Vets)

Medivet Worthing (Heene Road Vets) is part of the Medivet group. The practice advertises 15-minute consultations and has facilities including an in-house laboratory, X-ray, ultrasound, dental facilities, an orthopaedic theatre, keyhole surgery, and laser treatment, supporting both routine care and more advanced medical and surgical work. Recent feedback is mixed: several owners praise the team’s friendliness and care, while others raise concerns about pricing and continuity of care.

Services

• •Routine and preventive care: 15-minute consultations, vaccinations, parasite care, microchipping, pet neutering, nurse clinics, and home visits.
• •Diagnostics and treatment: in-house laboratory testing, X-rays, ultrasound, dentistry, laser treatment, and surgical care including keyhole surgery and orthopaedic procedures. The practice also lists surgery, orthopaedics, and oncology among its specialties.
• •Practical pet services: Animal Health Certificates for pet travel.
• •Species listed: cats, dogs, and rabbits.
• •Recent examples mentioned by owners: thyroid-related checks and medication, flea treatment, and anal gland expression.
• •Out-of-hours care: emergency cover is listed through Vets Now Worthing.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The listed out-of-hours provider quotes emergency consultations from £310 including VAT. Recent reviews also mention concerns about cost, including £27.90 for anal gland expression under a Medivet plan, £103 for a bottle of thyroid medication, and one complaint about high flea-treatment charges.

People

Recent reviews mention Marc, with one owner describing “Marc and his team” as wonderful. Other feedback praises friendly staff, a caring vet, and a newly arrived vet who made a strong first impression, although one owner also comments on vet turnover affecting continuity.

Reviews

Google rating: 4.6/5 from 316 reviews. Recent written feedback is mixed.

• •Several owners describe the team as friendly, caring, and welcoming, with repeat praise for the general manner of staff during visits.
• •One recent review highlighted Marc and his team positively, and another said a new vet was “amazing.”
• •The clearest negative theme is pricing and value, with complaints about flea-treatment costs, the price of thyroid medication, and a charge for anal gland expression that one owner felt should have been included in their plan.
• •A smaller theme is continuity of care, with one reviewer saying frequent vet changes have made the practice feel less consistent.