Emergency Vets in East Grinstead

Emergency Vets in East Grinstead

24-hour and emergency veterinary care available now

About Emergency Vets in East Grinstead

Updated January 2026

Emergency veterinary care is a vital service for pet owners in East Grinstead.

Both clinics in the town offer emergency or out-of-hours care, ensuring that urgent needs can be addressed promptly. This availability is crucial for pet owners facing unexpected health issues with their animals, providing peace of mind that professional help is accessible beyond regular hours. However, 24-hour vets in East Grinstead are not confirmed, meaning pet owners should verify availability directly with the clinics.

There are 2 veterinary clinics listed for emergency vets in East Grinstead.

Top Rated Emergency Vets in East Grinstead

Top-ranked veterinary practices based on quality, service, and customer reviews

#1

East Grinstead Vet Centre

4.7(289 reviews)
Emergency Services
Independent Clinic
📞01342 323072
Treats:
dog
cat
rabbit
chicken
## Summary East Grinstead Vet Centre is set up for both routine appointments and more complex/same-day needs, with **emergency veterinary services** and being a **veterinary nurse training facility**. Recent reviews describe **swift urgent appointments (including Saturdays)**, **clear explanations of options and risks**, and staff taking time with **anxious or reactive pets**. Specific treatments mentioned include **tick care for an elderly cat**, **nail clipping for kittens**, and **surgery** ranging from **lump removal at the base of a dog’s tail** to **anal gland removal**, with owners noting good recovery and thorough pre-op discussions. One reviewer raises a concern that treatment and medication were **“very expensive,”** which contrasts with otherwise strongly positive feedback. ## Services Services and care mentioned in available information and reviews include: - **Emergency veterinary services**, including cases described as needing **emergency surgery** - **Urgent appointments**, including being seen **on a Saturday** and being seen **on time** - **Surgery**, with specific examples: - **Anal gland removal** (described as a major operation) - **Removal of a large lump at the base of the tail** - **Parasite-related care**, with a review describing an appointment to deal with a **tick** - **Nursing care**, including **kitten claw clipping** - **Support for anxious/reactive dogs**, including use of a **sedative before an injection** (as described by one owner) - **Diet/long-term food advice** provided by a nurse (as described by one owner) - **Veterinary Nurse Training facility** (noted in the clinic’s service information) ## People - **Ute (vet)**: Mentioned for surgical care including **anal gland removal** and **tail-base lump removal**. An owner described Ute as taking time to explain the operation, recovery, and risks, and handling an **anxious/reactive** dog patiently (including using a sedative to reduce stress). - **Amber (nurse)**: Mentioned for spending significant time researching and advising on **suitable long-term diet foods** for an older dog. - **Reception and nursing team (unnamed)**: Multiple reviews mention being welcomed on arrival and staff taking time to **explain issues and options**; one review specifically credits a nurse for **clipping a kitten’s claws** to prevent injuries. ## Reviews **Google rating: 4.7 stars from 289 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners repeatedly mention staff **taking time to explain problems, options, and treatment plans**, especially around surgery. - Several reviews describe **timely access to care**, including a **swift appointment for a tick issue** and getting an **urgent Saturday appointment** without difficulty. - Handling of nervous pets is a recurring point: one owner described careful management of a **reactive dog**, including sedation to reduce stress around injections and procedures. - A pricing concern appears in the latest reviews: one reviewer reports treatment and medication were **“very expensive.”**

Why This Ranking:

East Grinstead Vet Centre also boasts a 4.7 Google rating but with slightly more reviews (286), indicating high client satisfaction. It offers emergency services and VN training, reflecting a commitment to quality care. However, its slightly lower data completeness affects its overall score, though it remains a highly regarded 24-hour vet in East Grinstead.

#2

Portland Vets

4.7(284 reviews)
Emergency Services
Independent Clinic
📞01342 327799
Treats:
dog
cat
rabbit
## Summary Portland Vets describes itself as an independent practice and offers **24-hour onsite inpatient care Monday–Friday** (per its website). Based on recent reviews, owners most often mention **routine vaccinations for kittens**, **surgery with ward monitoring and frequent updates** (including follow-up calls/messages), and **support for longer-term conditions** such as **kidney disease**. There is also a clear conflict in experiences: several reviews describe strong communication and involvement, while one detailed review reports poor communication around tests and a euthanasia decision that happened without the owner present despite prior requests. ## Services - **24-hour onsite inpatient care (Mon–Fri)** (website). - **Emergency veterinary services** (structured clinic data). - **Vaccinations/inoculations** for kittens (reviews). - **Diagnostics/testing** (a cat “went in for tests”; results discussed by phone) (reviews). - **Surgery and peri-operative care**, with ward settling mentioned: - **Neutering** (review). - **Gastropexy** performed alongside neutering (review). - **Euthanasia** with discussion of options in at least one case (review). - **Ongoing medical support** for **kidney disease** (review). ## People - **Katie (vet)**: Mentioned for explaining a cat’s **kidney disease** diagnosis and treatment options, and **phoning after hours with test results** (review). - **Lucy (vet)**: Mentioned for handling a euthanasia appointment—**discussed everything with the owner** and was described as kind and compassionate during a difficult visit (review). - **Liz (vet, branch referenced by reviewer)**: The only vet singled out positively by one reviewer for **handling cats well**; the same reviewer criticised others for cat handling and a flea treatment application (review). - **Nursing team (not named)**: One surgical review describes a nurse explaining **aftercare**, helping lift a large dog into the car, and the clinic providing **follow-up calls/messages** during recovery (review). - **Reception team (not named)**: Described as helpful and accommodating (including being seen early for a vaccination appointment) (reviews). ## Reviews **Google rating: 4.7 stars from 284 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Communication and updates are a major deciding factor:** some owners report being kept informed during surgery (updates when their dog went into surgery, settled on the ward, and progress updates), plus follow-up calls/messages after discharge; one owner reports the opposite during diagnostic tests, saying they were not kept informed and were unable to be present for their cat’s euthanasia despite prior requests. - **Surgical care described in detail:** neutering with gastropexy, ward monitoring, a recovery photo, and clear aftercare instructions were specifically mentioned. - **Supportive consultations:** owners mention vets taking time to listen, offering choices for care, and explaining conditions (kidney disease) with follow-up on test results. - **Routine care experiences:** kitten inoculations were described as smooth, with staff willing to see them early when they arrived ahead of schedule.

Why This Ranking:

Portland Vets in East Grinstead scores highly due to its comprehensive services, including 24-hour emergency care and VN training. With a Google rating of 4.7 from 283 reviews, it demonstrates strong community trust. The clinic's complete data availability and professional engagement further enhance its reliability as a trusted local veterinary clinic.