Arun Veterinary Group

Arun Veterinary Group is an independent veterinary practice established in 1972. It appears equipped for both routine care and more complex cases, with dual accredited hospital and emergency status and out-of-hours hospitalisation listed. Recent feedback continues to highlight thorough consultations, kind staff, and strong support when pets need more detailed assessment or follow-up care.

Services

Services mentioned on the clinic website and in customer feedback include

• •General consultations and routine care, including appointments for pets in pain and treatment with medication where appropriate.
• •Repeat prescriptions and referrals.
• •Emergency arrangements and hospital care, with out-of-hours hospitalisation and 24-hour emergency contact details listed.
• •Orthopaedic assessment and treatment, including a reported second-opinion case where a cruciate ligament rupture was identified promptly and later repaired successfully at another branch in the group.
• •Diagnostic imaging, including X-rays.
• •Physiotherapy support, with one owner specifically mentioning helpful rehab support during recovery.
• •End-of-life care, listed as “Saying goodbye.”
• •Insurance administration support, with one reviewer noting a dedicated email process to help claims paperwork run smoothly.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services.

People

Named team members mentioned by clients include

• •Dru (vet) – praised for quickly identifying a cruciate ligament rupture and for clear, reassuring communication.
• •Mel – highlighted as especially helpful in arranging an initial appointment.
• •Becky (physio) – mentioned positively for recovery support.
• •Female surgeon at the Chichester branch – described very warmly by one owner after a successful repair procedure.

Reviews also frequently mention a kind, supportive wider team, including nurses, receptionists, and vets.

Reviews

Google rating: 4.9 stars from 92 reviews.

• •Clients repeatedly describe the team as kind, supportive, friendly, and reassuring, with one recent reviewer saying they felt their pet was in very safe hands.
• •A recent review highlights a prompt, compassionate consultation for a dog in obvious pain, with the practice registering the pet, contacting its usual vet the same day, identifying the problem quickly, and sending the owner home with medication and reassurance.
• •One detailed second-opinion account praises Dru’s diagnosis of a cruciate ligament rupture, confirmed by X-ray after another practice had suggested arthritis.
• •Owners also mention good communication and practical follow-through, including smooth insurance handling and helpful physiotherapy support during recovery.