Arun Veterinary Group

Arun Veterinary Group is an independent veterinary practice established in 1972. Based on its website and recent reviews, it appears set up not just for routine care but also for more complex cases, with a dual accredited hospital and emergency status and out-of-hours hospitalisation listed.

Owners describe coming here for a second opinion where a cruciate ligament rupture was identified quickly after another vet had suggested arthritis; X‑rays were used to confirm the diagnosis and the repair surgery was carried out successfully at another branch within the group. One reviewer also notes a practical admin process for claims, mentioning a dedicated email to help ensure insurance paperwork goes through.

Services

From the clinic website and reviews, services mentioned include

• •Repeat prescriptions
• •Out-of-hours hospitalisation
• •End-of-life care (“Saying goodbye”)
• •Referrals
• •Orthopaedic assessment and treatment (cruciate ligament rupture identified; surgical repair described)
• •Diagnostic imaging (X‑rays referenced)
• •Physiotherapy support (a physio is mentioned as helping during recovery)
• •Emergency contact/24‑hour emergency contacts are listed on the website (arrangements are presented as phone-based emergency contacts)

People

Named individuals mentioned in reviews

• •Dru (vet) – credited with spotting a cruciate ligament rupture “immediately,” with the reviewer highlighting clear communication through diagnosis, imaging, and onward treatment.
• •Mel – mentioned as being “super helpful” in getting an initial appointment arranged.
• •Becky (physio) – described as very helpful during the dog’s recovery process.
• •Surgeon at another branch (not named) – described as “amazing,” performing the cruciate repair surgery with a successful outcome.

Reviews also reference friendly nurses and receptionists, particularly in the context of general support and smooth handling of insurance administration.

Reviews

Google rating: 4.9 stars from 90 reviews.

• •Successful diagnosis after a second opinion: one owner reports their dog’s mobility problem was re-assessed as a cruciate ligament rupture (not arthritis), confirmed via X‑ray.
• •Good communication and follow-up outcomes: the same review reports a strong recovery after surgery, with a recheck months later noting minimal swelling and a return to normal activity.
• •Confidence in consultations: multiple reviewers describe feeling safe/assured during consultations and would recommend the practice.
• •Supportive admin and rehab: one reviewer mentions help with insurance processing (via a dedicated email) and physiotherapy support.