Vets for Pets – Vets in Burgess Hill
Clinic Overview
Publicly mentioned figures include: - Out-of-hours fees from £130 - Prescription fee around £25 - Blood tests around £200 in one reviewer’s experience
Services
- •General consultations and treatment for dogs, cats, rabbits and ferrets, covering routine care as well as ongoing medical support.
- •Surgery and procedures, including small animal surgery, ear surgery, an operating theatre, and general anaesthesia.
- •Orthopaedics and diagnostic imaging, with digital X-ray and ultrasound available.
- •Diagnostics and monitoring, including an in-house laboratory for biochemistry and haematology (blood tests).
- •Inpatient care facilities, including a hospital ward with custom-built kennels and an isolation unit.
- •Dentistry, microchipping, laser treatment, nurse clinics, weight clinics, and an on-site pharmacy for medications and prescriptions.
- •Recent reviews also mention compassionate end-of-life support, careful handling of reactive dogs, and help with last-minute appointments for small pets.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
Publicly mentioned figures include
- •Out-of-hours fees from £130
- •Prescription fee around £25
- •Blood tests around £200 in one reviewer’s experience
Comments on pricing are mixed. One reviewer described the clinic as exceptionally good value, while others criticised unclear medication pricing, dispensing fees, and medicine costs they felt were higher than online alternatives.
People
No individual vets or nurses are named publicly, but reviews often describe the vets as kind and informative and the reception team as friendly, helpful and supportive.
Reviews
Google rating: 4.7/5 from 353 reviews.
- •Several recent reviewers describe the care as detailed, compassionate and well explained, including thoughtful handling for a dog-reactive rescue dog and supportive end-of-life care for a hamster.
- •Positive comments also mention friendly reception staff, help securing a last-minute appointment, and a handwritten condolence card after a pet was put to sleep.
- •Recurring negative themes include poor pricing transparency, especially around medication costs, prescription charges and dispensing fees.
- •Longer-term criticism also includes appointments running late, incorrect information from reception, delays with insurance paperwork, and one serious individual complaint about vaccination handling and the response to a complaint.
