Happy Paws Spay Neuter

Happy Paws Spay Neuter is an independent spay–neuter and preventative-care clinic launched in February 2024 by Dr Ellie St John. The website is explicit that it focuses on routine procedures (spay/neuter surgery and vaccinations) and is limited in what it can provide for urgent medical problems, aside from dealing with complications arising from its own services.

From the latest reviews available to us, owners most often mention

• •a straightforward online booking process with confirmation emails that include pre-surgery instructions
• •clear explanations on the day and detailed post-operative aftercare guidance
• •add-ons handled without fuss (for example, microchipping requested on the day)
• •neat incision/wound appearance and smooth recoveries after spay surgery

Services

Services listed on the clinic website include

• •Neutering/spay surgery
• •Cat castrate, cat spay
• •Dog castrate, bitch spay
• •Rabbit castrate, rabbit spay
• •Guinea pig castrate
• •Preventative treatments
• •Cat/dog annual booster vaccination
• •Cat/dog vaccine series (re-start or first vaccines)
• •Kennel cough vaccination
• •Microchipping
• •Lungworm tablets
• •Written prescriptions (for flea and worming treatments)
• •Basic checks and small procedures
• •Health check
• •Nail trims
• •Post-op/aftercare items
• •Buster collars (cones)
• •Medical pet shirts
• •Other
• •Six Month Suprelorin Implant (4.7mg)

Emergency/urgent care (as stated on the website): the clinic describes itself as providing routine, preventative care and says it can see emergencies that arise as complications of the services it provides (such as post-operative bleeding, infection, or wound breakdown). It also notes it cannot care for every emergency, may be able to direct owners to appropriate help, and may provide initial assessment and pain relief in exceptional circumstances.

People

• •Dr Ellie St John (founder): named on the clinic website. In reviews, “Ellie” is repeatedly mentioned for welcoming owners, calmly preparing pets for surgery, and giving clear post-op guidance. One review specifically notes a very neat post-surgery wound after a spay.
• •Reception/front desk (unnamed): one review highlights a friendly receptionist who explained everything and communicated well.
• •The website mentions a Registered Veterinary Nurse as part of the team (not named).

Reviews

Google rating: 4.9 stars from 27 reviews.

• •Communication and instructions: owners describe clear explanations, including pre-surgery information sent by email and post-operative care guidance on the day.
• •Booking and admin: an online booking system is described as simple, with timely confirmation emails; one reviewer also mentions information being shared between their usual vet and Happy Paws ahead of surgery.
• •Spay/neuter outcomes: reviewers mention smooth recoveries and, in one case, an “extremely neat” wound after a spay.
• •Practical add-ons and aftercare tools: one owner requested microchipping on the day; another mentions choosing a post-surgery suit/shirt and finding it helpful in preventing wound interference.
• •Occasional urgent help: one reviewer thanks Ellie for coming out at short notice to help their dog.