Happy Paws Spay Neuter – Vets in Burgess Hill
Clinic Overview
- Recent reviewers consistently describe the clinic as calm and well organised, with several contrasting it positively with a busier traditional vet setting. - Booking and communication are recurring strengths, including an easy online booking system, quick email responses, confirmation emails and clear pre-surgery instructions. - Owners often mention friendly, reassuring staff, with specific praise for Ellie and receptionist Jess, plus clear explanations on the day and good follow-up care afterwards.
Happy Paws Spay Neuter is an independent spay, neuter and preventative-care clinic in Burgess Hill, launched in February 2024 by Dr Ellie St John. It focuses on routine procedures such as neutering and vaccinations, and is limited in what it can provide for urgent medical problems beyond complications arising from its own services. Recent reviews describe a calm, straightforward experience, with easy booking, clear instructions and reassuring aftercare.
Services
- •Neutering and spay surgery: cat castrate and cat spay, dog castrate and bitch spay, rabbit castrate and rabbit spay, and guinea pig castrate. Recent reviews mainly mention kitten and dog spays/castrations, with owners describing smooth recoveries and tidy wounds.
- •Preventative care: cat and dog annual booster vaccinations, cat and dog vaccine courses, kennel cough vaccination, microchipping, lungworm tablets, and written prescriptions for flea and worming treatments. Reviews also mention microchipping being added on the day without difficulty.
- •Checks, small procedures and aftercare items: health checks, nail trims, buster collars and medical pet shirts. One owner specifically found the post-surgery suit helpful in stopping an active dog from bothering the wound.
- •Other treatments: Six Month Suprelorin Implant (4.7mg).
- •Urgent care arrangements: the clinic says it provides routine and preventative care rather than full emergency cover, but can deal with complications related to its own procedures, such as bleeding, infection or wound breakdown, and may sometimes offer initial assessment and pain relief in exceptional circumstances.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Ellie St John: founder of the clinic and named on the website. Reviews describe Ellie as welcoming, calm and clear in her explanations, particularly around surgery and aftercare.
- •Jess: named in a recent review as a friendly and efficient receptionist.
- •Registered Veterinary Nurse: the website says a Registered Veterinary Nurse is part of the team, though no name is given.
- •Wider team: several recent reviewers also praise the wider staff for being kind, professional and reassuring.
Reviews
Happy Paws Spay Neuter has a 4.9-star Google rating from 30 reviews.
- •Recent reviewers consistently describe the clinic as calm and well organised, with several contrasting it positively with a busier traditional vet setting.
- •Booking and communication are recurring strengths, including an easy online booking system, quick email responses, confirmation emails and clear pre-surgery instructions.
- •Owners often mention friendly, reassuring staff, with specific praise for Ellie and receptionist Jess, plus clear explanations on the day and good follow-up care afterwards.
- •Most of the detailed feedback relates to spay and castration visits for cats and dogs, with reviewers reporting smooth recoveries, neat wounds, and practical add-ons such as same-day microchipping or use of a post-surgery suit.
