Heath Vets

Services

• •Routine and preventative care: general veterinary treatment, animal health care and advice, vaccinations, repeat medication and prescription ordering, plus HeathCare Plan and HeathCare Plan +, with unlimited consultations noted as part of Plan +.
• •Diagnostics and treatment: the practice references an on-site laboratory. Reviews also mention surgical care, including a dog having lumps removed, with praise for the way the team planned around his needs to keep the experience as stress-free as possible.
• •Additional therapies: laser therapy and acupuncture are listed.
• •Pet comfort and emergency arrangements: owners describe gentle handling, and one cat owner specifically mentions calming sprays being used in consulting rooms and on equipment. For emergencies, clients are directed to an out-of-hours 24-hour vet service.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews also include positive comments about the HeathCare Plan, with one owner describing it as a very good fit for their pet.

People

• •Anna is thanked by name for clear, kind and empathetic care during an emergency visit involving a cat having seizures and an end-of-life decision.
• •Emily and Sarah are praised for support around a dog's operation, with Emily noted for understanding his needs and Sarah and the wider team helping make the process less stressful.
• •Reception team: regularly praised for being quick and helpful by phone and email, and for recognising clients and pets in person.
• •Clinical team: described as friendly, caring and professional, with particular appreciation for gentle handling and compassionate support during bereavement.

Reviews

Heath Vets has a 4.8-star Google rating from 182 reviews.

• •Recent feedback is strongly positive about the team being friendly, caring and professional, with several owners saying they feel their pets are looked after very well.
• •Reception service stands out, with praise for quick responses, helpful answers, and memorable personal service.
• •Handling and pet comfort are recurring themes, including gentle treatment of cats and dogs and practical steps such as using calming sprays.
• •Compassion is a clear theme in both surgery and end-of-life care, while the only notable practical criticism mentioned is the small reception area.