There are 38 veterinary clinics listed for specialist vets in West Sussex.
Top Rated Specialist Vets in West Sussex
Top-ranked veterinary practices based on quality, service, and customer reviews
Vetsy is an online veterinary service offering video appointments (with live chat also mentioned) for dogs and cats, with written prescriptions and an aftercare/action plan provided after the call. Ownership (independent vs corporate group) isn’t stated in the available information. Recent reviews repeatedly describe: prescriptions and written consultation notes arriving by email straight after the appointment, vets assessing pets both verbally and visually over video, and follow-up contact to check recovery in at least one case.
Vetsy is an online veterinary service offering video appointments (with live chat also mentioned) for dogs and cats, with written prescriptions and an aftercare/action plan provided after the call. Ownership (independent vs corporate group) isn’t stated in the available information. Recent reviews repeatedly describe: prescriptions and written consultation notes arriving by email straight after the appointment, vets assessing pets both verbally and visually over video, and follow-up contact to check recovery in at least one case.
Cootes Veterinary Clinic Ltd appears to be an independent practice (no corporate group is mentioned in the information provided). Reviews describe a clinic that sees routine companion animals including dogs and cats, with specific mention of care for rescue rabbits as well. Practical touches owners mention include a monthly plan (described as “great value”) and free treats in the clinic, plus long-term continuity of care (one reviewer cites using the clinic for 25 years).
Cootes Veterinary Clinic Ltd appears to be an independent practice (no corporate group is mentioned in the information provided). Reviews describe a clinic that sees routine companion animals including dogs and cats, with specific mention of care for rescue rabbits as well. Practical touches owners mention include a monthly plan (described as “great value”) and free treats in the clinic, plus long-term continuity of care (one reviewer cites using the clinic for 25 years).
Ferring Street Veterinary Surgery describes itself as a family-run practice and lists two surgeries. From its website, it appears set up for both routine care and a range of in-house diagnostics and procedures, including laparoscopic surgery, endoscopy, ophthalmology, and imaging/lab testing. The practice also offers 24/7 digital vet support via the VidiVet app. In the latest reviews available to us, owners frequently mention clear explanations (including discussing costs when asked), being seen at short notice, and a preference for continuity (being able to see the same vet).
Ferring Street Veterinary Surgery describes itself as a family-run practice and lists two surgeries. From its website, it appears set up for both routine care and a range of in-house diagnostics and procedures, including laparoscopic surgery, endoscopy, ophthalmology, and imaging/lab testing. The practice also offers 24/7 digital vet support via the VidiVet app. In the latest reviews available to us, owners frequently mention clear explanations (including discussing costs when asked), being seen at short notice, and a preference for continuity (being able to see the same vet).
East Grinstead Vet Centre is set up for both routine appointments and more complex/same-day needs, with emergency veterinary services and being a veterinary nurse training facility. Recent reviews describe swift urgent appointments (including Saturdays), clear explanations of options and risks, and staff taking time with anxious or reactive pets. Specific treatments mentioned include tick care for an elderly cat, nail clipping for kittens, and surgery ranging from lump removal at the base of a dog’s tail to anal gland removal, with owners noting good recovery and thorough pre-op discussions. One reviewer raises a concern that treatment and medication were “very expensive,” which contrasts with otherwise strongly positive feedback.
East Grinstead Vet Centre is set up for both routine appointments and more complex/same-day needs, with emergency veterinary services and being a veterinary nurse training facility. Recent reviews describe swift urgent appointments (including Saturdays), clear explanations of options and risks, and staff taking time with anxious or reactive pets. Specific treatments mentioned include tick care for an elderly cat, nail clipping for kittens, and surgery ranging from lump removal at the base of a dog’s tail to anal gland removal, with owners noting good recovery and thorough pre-op discussions. One reviewer raises a concern that treatment and medication were “very expensive,” which contrasts with otherwise strongly positive feedback.
Medivet Maidenbower / Harvest Veterinary Clinic is part of the Medivet group. Based on its website service list, it’s set up for routine preventive care (vaccinations, parasite treatment, microchipping), elective procedures (spay/castration), and diagnostics and surgery supported by on-site imaging and an in-house lab (X‑rays, ultrasound, ECG, endoscopy, laboratory). Reviews available to us are brief but consistently describe positive experiences, including good handling of a “very nervous 10‑year‑old rescue cat” and owners seeing different vets for check-ups while still feeling the standard of care was consistent.
Medivet Maidenbower / Harvest Veterinary Clinic is part of the Medivet group. Based on its website service list, it’s set up for routine preventive care (vaccinations, parasite treatment, microchipping), elective procedures (spay/castration), and diagnostics and surgery supported by on-site imaging and an in-house lab (X‑rays, ultrasound, ECG, endoscopy, laboratory). Reviews available to us are brief but consistently describe positive experiences, including good handling of a “very nervous 10‑year‑old rescue cat” and owners seeing different vets for check-ups while still feeling the standard of care was consistent.
More Specialist Vets in West Sussex
Additional veterinary clinics serving the area
Ferring Street Veterinary Surgery describes itself as a family-run practice. Based on its website, it’s set up for routine care plus a fairly broad in-house diagnostics and surgery work-up, including digital radiography (X‑ray), ultrasound, ECG, in-house blood testing, dentistry, and soft-tissue surgery (with laparoscopic surgery and endoscopy also listed). It also offers 24/7 digital vet support via the VidiVet app.
In the latest reviews available to us, owners most often highlight being seen at short notice, clear explanations of treatment/medication (and costs when asked), and the ability to see the same vet consistently.
Ferring Street Veterinary Surgery describes itself as a family-run practice. Based on its website, it’s set up for routine care plus a fairly broad in-house diagnostics and surgery work-up, including digital radiography (X‑ray), ultrasound, ECG, in-house blood testing, dentistry, and soft-tissue surgery (with laparoscopic surgery and endoscopy also listed). It also offers 24/7 digital vet support via the VidiVet app.
In the latest reviews available to us, owners most often highlight being seen at short notice, clear explanations of treatment/medication (and costs when asked), and the ability to see the same vet consistently.
Medivet Broadbridge / Harvest Veterinary Clinic is part of the Medivet group. The clinic’s website positions it for routine preventative care (15‑minute consultations, vaccinations, parasite care) as well as work-ups supported by on-site diagnostics (in-house lab, ultrasound and X‑ray). Recent reviewers most often mention being able to get appointments quickly and vets explaining what they’re doing during handling/exams.
Medivet Broadbridge / Harvest Veterinary Clinic is part of the Medivet group. The clinic’s website positions it for routine preventative care (15‑minute consultations, vaccinations, parasite care) as well as work-ups supported by on-site diagnostics (in-house lab, ultrasound and X‑ray). Recent reviewers most often mention being able to get appointments quickly and vets explaining what they’re doing during handling/exams.
Medivet Gossops Green is part of the Medivet group and focuses on routine preventative care and standard consultations (the website specifies 15‑minute consultations, vaccinations and parasite care). Reviews repeatedly mention vets who communicate in a direct, plain‑spoken way (one owner describes Gordon as “no nonsense straight talking”), alongside comments about pets being made to feel safe and comfortable during care. The practice also states a defined out‑of‑hours arrangement via a Medivet 24‑hour hospital.
Medivet Gossops Green is part of the Medivet group and focuses on routine preventative care and standard consultations (the website specifies 15‑minute consultations, vaccinations and parasite care). Reviews repeatedly mention vets who communicate in a direct, plain‑spoken way (one owner describes Gordon as “no nonsense straight talking”), alongside comments about pets being made to feel safe and comfortable during care. The practice also states a defined out‑of‑hours arrangement via a Medivet 24‑hour hospital.
Portland Vets describes itself as an independent practice and offers 24-hour onsite inpatient care Monday–Friday (per its website). Based on recent reviews, owners most often mention routine vaccinations for kittens, surgery with ward monitoring and frequent updates (including follow-up calls/messages), and support for longer-term conditions such as kidney disease. There is also a clear conflict in experiences: several reviews describe strong communication and involvement, while one detailed review reports poor communication around tests and a euthanasia decision that happened without the owner present despite prior requests.
Portland Vets describes itself as an independent practice and offers 24-hour onsite inpatient care Monday–Friday (per its website). Based on recent reviews, owners most often mention routine vaccinations for kittens, surgery with ward monitoring and frequent updates (including follow-up calls/messages), and support for longer-term conditions such as kidney disease. There is also a clear conflict in experiences: several reviews describe strong communication and involvement, while one detailed review reports poor communication around tests and a euthanasia decision that happened without the owner present despite prior requests.
Vets for Pets describes this practice as locally owned and opened in 2013, with a modern set-up that includes separate wards for dogs, cats and rabbits, an in-house lab, and imaging equipment such as digital X‑ray and ultrasound. The website also lists orthopaedics, small animal surgery, and diagnostic imaging as areas of work, and it treats dogs, cats, rabbits and ferrets.
Recent reviews show a split experience: some owners say the team has been “amazing” and “gone above and beyond,” while others describe inconsistent care, running late for appointments, and administrative problems (e.g., incorrect treatment info at reception and delays with insurance forms). Pricing transparency is a recurring issue in the latest comments, particularly around medications, dispensing fees, and prescription charges.
Vets for Pets describes this practice as locally owned and opened in 2013, with a modern set-up that includes separate wards for dogs, cats and rabbits, an in-house lab, and imaging equipment such as digital X‑ray and ultrasound. The website also lists orthopaedics, small animal surgery, and diagnostic imaging as areas of work, and it treats dogs, cats, rabbits and ferrets.
Recent reviews show a split experience: some owners say the team has been “amazing” and “gone above and beyond,” while others describe inconsistent care, running late for appointments, and administrative problems (e.g., incorrect treatment info at reception and delays with insurance forms). Pricing transparency is a recurring issue in the latest comments, particularly around medications, dispensing fees, and prescription charges.
Downland Veterinary Group is described in recent feedback as a busy veterinary practice where owners can get advice by phone and help that leads to noticeable improvement (for example, one owner reported their cat was “feeling better” after care). In the latest reviews available, people repeatedly point to staff being “courteous and understanding,” and “patient and kind,” including for ongoing clients (one reviewer mentions being with the practice for 18 months). Ownership (independent vs corporate group) isn’t stated in the information provided.
Downland Veterinary Group is described in recent feedback as a busy veterinary practice where owners can get advice by phone and help that leads to noticeable improvement (for example, one owner reported their cat was “feeling better” after care). In the latest reviews available, people repeatedly point to staff being “courteous and understanding,” and “patient and kind,” including for ongoing clients (one reviewer mentions being with the practice for 18 months). Ownership (independent vs corporate group) isn’t stated in the information provided.
Arun Veterinary Group is an independent veterinary practice established in 1972. Based on its website and recent reviews, it appears set up not just for routine care but also for more complex cases, with a dual accredited hospital and emergency status and out-of-hours hospitalisation listed.
Owners describe coming here for a second opinion where a cruciate ligament rupture was identified quickly after another vet had suggested arthritis; X‑rays were used to confirm the diagnosis and the repair surgery was carried out successfully at another branch within the group. One reviewer also notes a practical admin process for claims, mentioning a dedicated email to help ensure insurance paperwork goes through.
Arun Veterinary Group is an independent veterinary practice established in 1972. Based on its website and recent reviews, it appears set up not just for routine care but also for more complex cases, with a dual accredited hospital and emergency status and out-of-hours hospitalisation listed.
Owners describe coming here for a second opinion where a cruciate ligament rupture was identified quickly after another vet had suggested arthritis; X‑rays were used to confirm the diagnosis and the repair surgery was carried out successfully at another branch within the group. One reviewer also notes a practical admin process for claims, mentioning a dedicated email to help ensure insurance paperwork goes through.

AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a veterinary practice that, based on the information available, sees both small animals and at least some exotics. Recent reviews repeatedly highlight (1) help provided at short notice for a dog, (2) detailed guidance during a tortoise pre‑hibernation check from a vet who keeps tortoises herself, and (3) calm, step‑by‑step support when handling arrangements after a pet dog died at home, including clear explanations throughout.
AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a veterinary practice that, based on the information available, sees both small animals and at least some exotics. Recent reviews repeatedly highlight (1) help provided at short notice for a dog, (2) detailed guidance during a tortoise pre‑hibernation check from a vet who keeps tortoises herself, and (3) calm, step‑by‑step support when handling arrangements after a pet dog died at home, including clear explanations throughout.
Medivet Three Bridges is part of the Medivet group and appears set up for routine healthcare plus on-site diagnostics: the practice lists 15‑minute consultations, an in-house laboratory, and imaging (X‑rays and ultrasound), alongside dentistry. Out-of-hours care is routed to a named Medivet 24-hour site, with a stated out-of-hours consult fee. In the latest reviews available, owners repeatedly mention appointments not feeling rushed and describe clear communication; one review also notes a wish for more late or Saturday appointments.
Medivet Three Bridges is part of the Medivet group and appears set up for routine healthcare plus on-site diagnostics: the practice lists 15‑minute consultations, an in-house laboratory, and imaging (X‑rays and ultrasound), alongside dentistry. Out-of-hours care is routed to a named Medivet 24-hour site, with a stated out-of-hours consult fee. In the latest reviews available, owners repeatedly mention appointments not feeling rushed and describe clear communication; one review also notes a wish for more late or Saturday appointments.
Heath Vets describes itself as an independently owned practice and states it is RCVS accredited under the Practice Standard Scheme. The clinic promotes a HeathCare Plan + that includes unlimited consultations, and its website says emergencies are diverted to an out‑of‑hours/24‑hour emergency service. In recent reviews, owners repeatedly mention reception being quick to help (including remembering a new client and their dog by name), use of calming sprays in consult rooms for anxious cats, and supportive handling of end‑of‑life situations; one reviewer notes the reception area is small and you may need to be mindful around other visitors.
Heath Vets describes itself as an independently owned practice and states it is RCVS accredited under the Practice Standard Scheme. The clinic promotes a HeathCare Plan + that includes unlimited consultations, and its website says emergencies are diverted to an out‑of‑hours/24‑hour emergency service. In recent reviews, owners repeatedly mention reception being quick to help (including remembering a new client and their dog by name), use of calming sprays in consult rooms for anxious cats, and supportive handling of end‑of‑life situations; one reviewer notes the reception area is small and you may need to be mindful around other visitors.
Portland Vets is an independent, family-owned practice within the Portland Group. It’s set up for both routine care and more advanced work, with website-listed facilities including an onsite laboratory, diagnostic imaging, operating theatres, and endoscopy/laparoscopy equipment, plus a dedicated dental suite and hospital wards. The practice also sees exotics (including birds, small furries and tortoises) and lists a “tortoise hibernation hotel.” In recent reviews, owners repeatedly mention a clean, modern environment, strong communication during a spay for an anxious rescue dog (including updates while the pet was in their care), and supportive end-of-life care where they were given time to say goodbye.
Portland Vets is an independent, family-owned practice within the Portland Group. It’s set up for both routine care and more advanced work, with website-listed facilities including an onsite laboratory, diagnostic imaging, operating theatres, and endoscopy/laparoscopy equipment, plus a dedicated dental suite and hospital wards. The practice also sees exotics (including birds, small furries and tortoises) and lists a “tortoise hibernation hotel.” In recent reviews, owners repeatedly mention a clean, modern environment, strong communication during a spay for an anxious rescue dog (including updates while the pet was in their care), and supportive end-of-life care where they were given time to say goodbye.
Hawthorn Veterinary Surgeries describes itself as an independent, family-run small animal practice (ownership taken on by Jonathan and Annelise Underwood in April 2012), with Danielle and Fabian Kaelin joining as Assistant Directors in July 2021. The website also states they see exotics and have Fear Free Certified Practitioners.
From the latest reviews available, owners mention consultations that feel unhurried and thorough (including detailed discussion of results), and vets who can settle nervous pets (one dog described as “very timid” but calmed during the appointment). Recent feedback also includes practical, day-to-day advice (e.g., guidance on joint supplements).
Hawthorn Veterinary Surgeries describes itself as an independent, family-run small animal practice (ownership taken on by Jonathan and Annelise Underwood in April 2012), with Danielle and Fabian Kaelin joining as Assistant Directors in July 2021. The website also states they see exotics and have Fear Free Certified Practitioners.
From the latest reviews available, owners mention consultations that feel unhurried and thorough (including detailed discussion of results), and vets who can settle nervous pets (one dog described as “very timid” but calmed during the appointment). Recent feedback also includes practical, day-to-day advice (e.g., guidance on joint supplements).
Crossways Animal Care Ltd is a small-animal veterinary practice (ownership/group not stated in the available information). Based on the latest reviews, it appears set up for routine veterinary care for dogs, with multiple owners emphasising the clinic’s advice and how they were treated during visits. Specific points mentioned include: “accurate and thoughtful advice” for dogs over several years, patience and kindness from both vets and reception staff, and owners feeling the team genuinely cares about their pets. There is also a single 1‑star review with no written detail, which sits alongside otherwise strongly positive feedback.
Crossways Animal Care Ltd is a small-animal veterinary practice (ownership/group not stated in the available information). Based on the latest reviews, it appears set up for routine veterinary care for dogs, with multiple owners emphasising the clinic’s advice and how they were treated during visits. Specific points mentioned include: “accurate and thoughtful advice” for dogs over several years, patience and kindness from both vets and reception staff, and owners feeling the team genuinely cares about their pets. There is also a single 1‑star review with no written detail, which sits alongside otherwise strongly positive feedback.
Our Score (83/100)
AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a multi-site practice (one review mentions an additional part-time branch surgery). Recent reviews describe the clinic handling urgent injury cases and follow-ups, including treatment for a cat bite abscess and assessment/treatment after a dog was mauled. Owners mention vets who take time to manage pain first so a full exam can be done, and an evening phone call to check on a patient after being sent home with medication.
AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a multi-site practice (one review mentions an additional part-time branch surgery). Recent reviews describe the clinic handling urgent injury cases and follow-ups, including treatment for a cat bite abscess and assessment/treatment after a dog was mauled. Owners mention vets who take time to manage pain first so a full exam can be done, and an evening phone call to check on a patient after being sent home with medication.
Ark Veterinary Clinic is part of the CVS group and has been established since 1990. The practice focuses on small animals (and states it also sees exotics), offering both routine care (check-ups and preventive treatments) and in-practice procedures such as surgery and dentistry, with online appointment booking available. In the latest reviews, owners describe vets taking time to explain treatment options and getting hands-on quickly for problems like a paw injury; one recent reviewer strongly disagrees on value, describing the practice as expensive and “a cash cow.”
Ark Veterinary Clinic is part of the CVS group and has been established since 1990. The practice focuses on small animals (and states it also sees exotics), offering both routine care (check-ups and preventive treatments) and in-practice procedures such as surgery and dentistry, with online appointment booking available. In the latest reviews, owners describe vets taking time to explain treatment options and getting hands-on quickly for problems like a paw injury; one recent reviewer strongly disagrees on value, describing the practice as expensive and “a cash cow.”
Andrews Meadows Veterinary Surgery is an independent, family-run small-animal practice founded by vets Dawn Meadows and Dan Andrews. From the website, it’s set up as a purpose-built practice offering small animal surgery, alongside practical day-to-day support like repeat prescriptions, pet registration, and online appointment booking for registered clients. In the latest reviews available, owners repeatedly mention a consistent-vet experience (not a chain), with specific praise for Dan’s gentle handling during puppy visits and for the team looking after a range of pets including cats, a dog, and a bird.
Andrews Meadows Veterinary Surgery is an independent, family-run small-animal practice founded by vets Dawn Meadows and Dan Andrews. From the website, it’s set up as a purpose-built practice offering small animal surgery, alongside practical day-to-day support like repeat prescriptions, pet registration, and online appointment booking for registered clients. In the latest reviews available, owners repeatedly mention a consistent-vet experience (not a chain), with specific praise for Dan’s gentle handling during puppy visits and for the team looking after a range of pets including cats, a dog, and a bird.
Northdale Veterinary Practice Ltd is described in recent reviews as a smaller, “perfectly formed” practice, with mention that the group has other branches (the ownership model—independent vs corporate—is not stated in the information provided). Based on what clients actually wrote, it appears set up for everyday companion‑animal care, with specific emphasis on
- •Taking time in consults to talk owners through concerns and reassure them (one reviewer says they “wouldn’t see anyone else”).
- •A clean, tidy clinic environment noted by clients.
- •Efficient visits, with staff described as friendly and helpful when bringing in a cat for care.
Northdale Veterinary Practice Ltd is described in recent reviews as a smaller, “perfectly formed” practice, with mention that the group has other branches (the ownership model—independent vs corporate—is not stated in the information provided). Based on what clients actually wrote, it appears set up for everyday companion‑animal care, with specific emphasis on
- •Taking time in consults to talk owners through concerns and reassure them (one reviewer says they “wouldn’t see anyone else”).
- •A clean, tidy clinic environment noted by clients.
- •Efficient visits, with staff described as friendly and helpful when bringing in a cat for care.
Crawley Veterinary Clinic is listed on a website hosted under eastgrinsteadvets.com. Recent reviews describe fast access to appointments (including a same-day booking and being seen within a few minutes), thorough injury checks, and clear explanations of findings and medication plans. Pricing is raised by one reviewer as a concern, citing £100 for a consultation and 5 mg of Metacam.
Crawley Veterinary Clinic is listed on a website hosted under eastgrinsteadvets.com. Recent reviews describe fast access to appointments (including a same-day booking and being seen within a few minutes), thorough injury checks, and clear explanations of findings and medication plans. Pricing is raised by one reviewer as a concern, citing £100 for a consultation and 5 mg of Metacam.
Our Score (85/100)
Anderson Abercromby Veterinary Referrals is a small-animal orthopaedic referral practice (the website describes it as set up to support primary-care vets and their clients). The clinic’s stated capabilities include CT scanning, fracture repair, and radiographic reporting, and reviews frequently describe surgical cases followed by clear, step-by-step explanations of imaging and treatment decisions.
Concrete specifics owners mention include
- •A vet (Federico) walking clients through x‑rays, explaining why a CT scan was being considered, then reviewing CT findings with them afterwards.
- •Orthopaedic surgery and post‑operative care described as “first class” in a recent review.
- •A complex historical leg injury where the dog’s existing pin had snapped; the team reportedly avoided expected amputation by operating (including shortening the leg due to scarring) and the dog was “pretty much back as good as new” 18 months later.
The website also states the clinical team includes an RCVS Specialist in Small Animal Surgery, an ECVS Diplomate in Small Animal Surgery, and an RCVS Advanced Practitioner (individual names/roles beyond this aren’t provided in the site summary).
Anderson Abercromby Veterinary Referrals is a small-animal orthopaedic referral practice (the website describes it as set up to support primary-care vets and their clients). The clinic’s stated capabilities include CT scanning, fracture repair, and radiographic reporting, and reviews frequently describe surgical cases followed by clear, step-by-step explanations of imaging and treatment decisions.
Concrete specifics owners mention include
- •A vet (Federico) walking clients through x‑rays, explaining why a CT scan was being considered, then reviewing CT findings with them afterwards.
- •Orthopaedic surgery and post‑operative care described as “first class” in a recent review.
- •A complex historical leg injury where the dog’s existing pin had snapped; the team reportedly avoided expected amputation by operating (including shortening the leg due to scarring) and the dog was “pretty much back as good as new” 18 months later.
The website also states the clinical team includes an RCVS Specialist in Small Animal Surgery, an ECVS Diplomate in Small Animal Surgery, and an RCVS Advanced Practitioner (individual names/roles beyond this aren’t provided in the site summary).
Arun Veterinary Group Ltd is a veterinary practice group established in 1972. The website highlights “dual accredited hospital and emergency status”, out-of-hours hospitalisation, and 24-hour emergency contacts, suggesting it’s set up to handle urgent cases as well as ongoing care (including repeat prescriptions and referrals). Recent reviews reinforce the “open all hours” capability (a Sunday visit where owners were “able to go over straight away”) and mention a separate cat area in the waiting room. A clear counter-theme in the latest reviews is dissatisfaction with medication/product pricing and cost transparency, including one owner reporting being charged £41 for a tube of cream and another comparing in-practice medicine prices to online prices and calling the mark-ups unethical.
Arun Veterinary Group Ltd is a veterinary practice group established in 1972. The website highlights “dual accredited hospital and emergency status”, out-of-hours hospitalisation, and 24-hour emergency contacts, suggesting it’s set up to handle urgent cases as well as ongoing care (including repeat prescriptions and referrals). Recent reviews reinforce the “open all hours” capability (a Sunday visit where owners were “able to go over straight away”) and mention a separate cat area in the waiting room. A clear counter-theme in the latest reviews is dissatisfaction with medication/product pricing and cost transparency, including one owner reporting being charged £41 for a tube of cream and another comparing in-practice medicine prices to online prices and calling the mark-ups unethical.
Northdale Veterinary Practice Ltd is a small-animal clinic (cats and dogs are specifically mentioned in reviews) with a large Google review footprint (4.6★ from 511 reviews). Recent reviews describe the team handling both urgent appointments (“squeezing” in a poorly cat) and end-of-life care, including gestures such as sending a condolence card and seeds after a cat was put to sleep. One recent detailed negative review alleges serious problems around a dog’s lump assessment and post-operative wound management, plus a dispute involving what was reported to the insurer—so experiences appear mixed depending on case and outcome.
Northdale Veterinary Practice Ltd is a small-animal clinic (cats and dogs are specifically mentioned in reviews) with a large Google review footprint (4.6★ from 511 reviews). Recent reviews describe the team handling both urgent appointments (“squeezing” in a poorly cat) and end-of-life care, including gestures such as sending a condolence card and seeds after a cat was put to sleep. One recent detailed negative review alleges serious problems around a dog’s lump assessment and post-operative wound management, plus a dispute involving what was reported to the insurer—so experiences appear mixed depending on case and outcome.
Companion Care (Crawley) Ltd trades as Vets4Pets and states it is a locally owned practice. Based on its website service list and facilities, it appears set up for routine care plus in-house diagnostics and surgery, including orthopaedics and cardiology work-ups (e.g., ECG/echocardiography). Recent reviews describe both good clinical follow-through (including a post‑surgery follow-up call and being kept informed during care) and front-desk/communication problems (reports of rude reception and difficulty getting through by phone).
Companion Care (Crawley) Ltd trades as Vets4Pets and states it is a locally owned practice. Based on its website service list and facilities, it appears set up for routine care plus in-house diagnostics and surgery, including orthopaedics and cardiology work-ups (e.g., ECG/echocardiography). Recent reviews describe both good clinical follow-through (including a post‑surgery follow-up call and being kept informed during care) and front-desk/communication problems (reports of rude reception and difficulty getting through by phone).
Arun Veterinary Group Ltd is a long-established veterinary group (founded in 1972) that presents itself as independent and places emphasis on “veterinary independence” in its website messaging. The site also describes “dual accredited hospital and emergency status” and mentions out-of-hours hospitalisation, alongside 24-hour emergency contact arrangements. In the latest written reviews available to us, owners most often mention day-to-day experience points—staff being friendly and vets being informative—rather than specific procedures.
Arun Veterinary Group Ltd is a long-established veterinary group (founded in 1972) that presents itself as independent and places emphasis on “veterinary independence” in its website messaging. The site also describes “dual accredited hospital and emergency status” and mentions out-of-hours hospitalisation, alongside 24-hour emergency contact arrangements. In the latest written reviews available to us, owners most often mention day-to-day experience points—staff being friendly and vets being informative—rather than specific procedures.
Huckleberry Vets describes itself as an independent, modern purpose-built practice with a “homely feel” and an environmentally-focused approach. The clinic holds ISFM Silver Cat Friendly Clinic status, and its website highlights cat-focused services such as senior cat health screening and a pet health plan. Recent reviews also describe care for dogs, including support through “various appointments” and a euthanasia appointment where the vet team stayed with the owners “every step of the way” (this is a notable contrast with the website summary, which lists cats under species handled).
Out-of-hours emergencies are handled via a diverted phone system to an external emergency provider (as stated on the clinic website).
Huckleberry Vets describes itself as an independent, modern purpose-built practice with a “homely feel” and an environmentally-focused approach. The clinic holds ISFM Silver Cat Friendly Clinic status, and its website highlights cat-focused services such as senior cat health screening and a pet health plan. Recent reviews also describe care for dogs, including support through “various appointments” and a euthanasia appointment where the vet team stayed with the owners “every step of the way” (this is a notable contrast with the website summary, which lists cats under species handled).
Out-of-hours emergencies are handled via a diverted phone system to an external emergency provider (as stated on the clinic website).
Maltman Cosham Veterinary Clinic is an RCVS Cat Friendly Clinic and treats a range of small pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters). The clinic advertises in-house facilities such as a laboratory, diagnostic imaging and ECG monitoring, and offers online tools for booking appointments, ordering medication and paying bills, plus a Pet Health Club.
From the latest written reviews available to us, owners mention practical follow-up (e.g., calls to check on a pet’s progress) and advice on feeding and behaviour management. One recent review describes a serious communication issue during a phone call, including misgendering and feeling talked over and dismissed.
Maltman Cosham Veterinary Clinic is an RCVS Cat Friendly Clinic and treats a range of small pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters). The clinic advertises in-house facilities such as a laboratory, diagnostic imaging and ECG monitoring, and offers online tools for booking appointments, ordering medication and paying bills, plus a Pet Health Club.
From the latest written reviews available to us, owners mention practical follow-up (e.g., calls to check on a pet’s progress) and advice on feeding and behaviour management. One recent review describes a serious communication issue during a phone call, including misgendering and feeling talked over and dismissed.
Worthing Vets4Pets Ltd describes itself as a locally owned Vets4Pets practice, based inside a Pets at Home store, with in-house diagnostics and imaging (lab work, digital X‑ray, ultrasound) and a surgical set‑up including an operating theatre and isolation unit. The practice states it does not provide overnight care; for out‑of‑hours emergencies it directs clients to an affiliated emergency hospital provider (South Downs Emergency Vets).
From the latest reviews available, owners most often mention being able to get appointments, practical advice, and calm handling (one owner noted their cat was “totally relaxed” in vet Emily’s consult room). There is also a contrasting report of a rude/unhelpful response to an initial phone enquiry.
Worthing Vets4Pets Ltd describes itself as a locally owned Vets4Pets practice, based inside a Pets at Home store, with in-house diagnostics and imaging (lab work, digital X‑ray, ultrasound) and a surgical set‑up including an operating theatre and isolation unit. The practice states it does not provide overnight care; for out‑of‑hours emergencies it directs clients to an affiliated emergency hospital provider (South Downs Emergency Vets).
From the latest reviews available, owners most often mention being able to get appointments, practical advice, and calm handling (one owner noted their cat was “totally relaxed” in vet Emily’s consult room). There is also a contrasting report of a rude/unhelpful response to an initial phone enquiry.
Graylands Cat Clinic is a cats-only veterinary clinic. Recent reviews repeatedly describe low-stress handling and careful communication: owners mention staff taking steps to make visits “less stressful,” managing a “vet-phobic” cat, answering questions and concerns in detail, and cats appearing comfortable during appointments. The clinic website also points visitors to photos showing the clinic space.
Graylands Cat Clinic is a cats-only veterinary clinic. Recent reviews repeatedly describe low-stress handling and careful communication: owners mention staff taking steps to make visits “less stressful,” managing a “vet-phobic” cat, answering questions and concerns in detail, and cats appearing comfortable during appointments. The clinic website also points visitors to photos showing the clinic space.
Chichester Vets is described by a long-term client as an independent practice. Recent reviews suggest it handles both routine appointments and longer-running issues (for example, an ongoing dog knee problem and care for an aged cat). Decision-relevant points mentioned include a consultation fee rise from £51 to £60 over 9 months, a vet recommending a dental cleaning during a knee-related consult, and discussion of urine testing in relation to ongoing Loxicom use. Feedback is mostly very positive about the team’s care, but one reviewer reports a loss of trust after what they felt was an upsell and a diagnosis made without a close mouth exam.
Chichester Vets is described by a long-term client as an independent practice. Recent reviews suggest it handles both routine appointments and longer-running issues (for example, an ongoing dog knee problem and care for an aged cat). Decision-relevant points mentioned include a consultation fee rise from £51 to £60 over 9 months, a vet recommending a dental cleaning during a knee-related consult, and discussion of urine testing in relation to ongoing Loxicom use. Feedback is mostly very positive about the team’s care, but one reviewer reports a loss of trust after what they felt was an upsell and a diagnosis made without a close mouth exam.
Grove Lodge Veterinary Group is described in recent reviews as providing routine care (including annual vaccinations) as well as short-notice work-ups for suddenly unwell pets. Experiences in the latest reviews are mixed: one owner reports clear explanations of treatment options and costs upfront (“no hidden surprises”), while several others describe the opposite—poor communication, unclear diagnostic plans, and feeling the practice prioritised fees over care. One detailed review reports being charged £2,500 within 24 hours for an illness episode and also says that, despite “24-hour animal hospital” messaging, out-of-hours care was handled by Vets Now (a separate team), which they found frustrating.
Grove Lodge Veterinary Group is described in recent reviews as providing routine care (including annual vaccinations) as well as short-notice work-ups for suddenly unwell pets. Experiences in the latest reviews are mixed: one owner reports clear explanations of treatment options and costs upfront (“no hidden surprises”), while several others describe the opposite—poor communication, unclear diagnostic plans, and feeling the practice prioritised fees over care. One detailed review reports being charged £2,500 within 24 hours for an illness episode and also says that, despite “24-hour animal hospital” messaging, out-of-hours care was handled by Vets Now (a separate team), which they found frustrating.
Grove Lodge Veterinary Group is reviewed as a general veterinary practice with inpatient/hospitalisation capability (one owner describes their cat being hospitalised overnight with IV fluids). Experiences in the latest reviews are split: several owners describe very high trust in the clinic for cats, while one detailed account alleges pressure toward “maximum intervention” and an unexpectedly large bill. One reviewer also describes the practice as being owned by the corporate group IVC Evidensia, and says their complaint was handled via the group’s head office with a partial refund offer.
Concrete points mentioned in reviews include
- •Cat hospitalisation for a gastrointestinal upset, including IV fluids.
- •An allegation that an IV line became dislodged overnight and “was never replaced.”
- •A complaint process described as being escalated to head office, with a 10% refund offered for “unadministered fluids.”
Grove Lodge Veterinary Group is reviewed as a general veterinary practice with inpatient/hospitalisation capability (one owner describes their cat being hospitalised overnight with IV fluids). Experiences in the latest reviews are split: several owners describe very high trust in the clinic for cats, while one detailed account alleges pressure toward “maximum intervention” and an unexpectedly large bill. One reviewer also describes the practice as being owned by the corporate group IVC Evidensia, and says their complaint was handled via the group’s head office with a partial refund offer.
Concrete points mentioned in reviews include
- •Cat hospitalisation for a gastrointestinal upset, including IV fluids.
- •An allegation that an IV line became dislodged overnight and “was never replaced.”
- •A complaint process described as being escalated to head office, with a 10% refund offered for “unadministered fluids.”
Pet Doctors Chichester is a small-animal practice that’s part of the Pet Doctors Veterinary Group (a trading name of Pet Doctors Ltd, part of CVS (UK) Limited). The website describes a broad first-opinion setup (consultations, vaccinations, neutering, diagnostics, dentistry and surgery), with soft-tissue surgery referrals listed. In the latest written reviews available to us, owners repeatedly mention pets being kept calm and comfortable during visits (including cats and a large dog), and one owner highlights the practice signing proof of castration paperwork for free.
Pet Doctors Chichester is a small-animal practice that’s part of the Pet Doctors Veterinary Group (a trading name of Pet Doctors Ltd, part of CVS (UK) Limited). The website describes a broad first-opinion setup (consultations, vaccinations, neutering, diagnostics, dentistry and surgery), with soft-tissue surgery referrals listed. In the latest written reviews available to us, owners repeatedly mention pets being kept calm and comfortable during visits (including cats and a large dog), and one owner highlights the practice signing proof of castration paperwork for free.
Our Score (61/100)
Mayes & Scrine Equine Vets (M&S EVP Ltd) is an equine-only practice. Recent reviews describe long-term use by high-horse-volume clients (including a polo school with 30–40 horses over 9 years) and ongoing support for livery clients. Feedback is mixed: several owners praise a “realistic approach” and helpful support across the team, while one reviewer alleges very high costs for a “simple abscess,” poor follow-up (no check-in calls), and lack of transparency over who performed an operation.
Mayes & Scrine Equine Vets (M&S EVP Ltd) is an equine-only practice. Recent reviews describe long-term use by high-horse-volume clients (including a polo school with 30–40 horses over 9 years) and ongoing support for livery clients. Feedback is mixed: several owners praise a “realistic approach” and helpful support across the team, while one reviewer alleges very high costs for a “simple abscess,” poor follow-up (no check-in calls), and lack of transparency over who performed an operation.
Vets Now Worthing is a Vets Now out-of-hours emergency and critical care clinic (opened in 2021) that operates from within Grove Lodge Vets, and is listed as an RCVS accredited Small Animal Emergency Service Clinic (ESC). The clinic is set up for urgent cases in dogs, cats and small animals, with on-site equipment including X‑ray, ultrasound, ECG, an in-house lab and an isolation unit. The website states emergency cases can be seen without an appointment; recent reviews reflect both sides of that experience—some owners describe being seen quickly and getting effective treatment (for example, an injection after an exam with improvement by the next morning), while others report serious concerns about care, including one account of being given opioids instead of antibiotics and another alleging major failings after surgery.
Vets Now Worthing is a Vets Now out-of-hours emergency and critical care clinic (opened in 2021) that operates from within Grove Lodge Vets, and is listed as an RCVS accredited Small Animal Emergency Service Clinic (ESC). The clinic is set up for urgent cases in dogs, cats and small animals, with on-site equipment including X‑ray, ultrasound, ECG, an in-house lab and an isolation unit. The website states emergency cases can be seen without an appointment; recent reviews reflect both sides of that experience—some owners describe being seen quickly and getting effective treatment (for example, an injection after an exam with improvement by the next morning), while others report serious concerns about care, including one account of being given opioids instead of antibiotics and another alleging major failings after surgery.


