Dog & Cat Vets in West Sussex

Arthur Lodge Veterinary Surgery is independently owned by DNA Vetcare and advertises 24-hour emergency vet care (7 days a week, 365 days a year). The clinic positions itself for cases that may need hospitalisation and advanced procedures, including keyhole surgery, alongside routine health checks/clinics and preventative healthcare.

From the latest reviews available, owners describe being seen quickly for urgent problems (one report of being seen within 1.5 hours of the first call, even though the pet wasn’t registered), and getting clear, direct explanations about “what awaits us next.” Pain relief for a cat is specifically mentioned, and another reviewer notes the visit felt a reasonable price.

Ferring Street Veterinary Surgery describes itself as a family-run practice. Based on its website, it’s set up for routine care plus a fairly broad in-house diagnostics and surgery work-up, including digital radiography (X‑ray), ultrasound, ECG, in-house blood testing, dentistry, and soft-tissue surgery (with laparoscopic surgery and endoscopy also listed). It also offers 24/7 digital vet support via the VidiVet app.

In the latest reviews available to us, owners most often highlight being seen at short notice, clear explanations of treatment/medication (and costs when asked), and the ability to see the same vet consistently.

Medivet Broadbridge / Harvest Veterinary Clinic is part of the Medivet group. The clinic’s website positions it for routine preventative care (15‑minute consultations, vaccinations, parasite care) as well as work-ups supported by on-site diagnostics (in-house lab, ultrasound and X‑ray). Recent reviewers most often mention being able to get appointments quickly and vets explaining what they’re doing during handling/exams.

Medivet Gossops Green is part of the Medivet group and focuses on routine preventative care and standard consultations (the website specifies 15‑minute consultations, vaccinations and parasite care). Reviews repeatedly mention vets who communicate in a direct, plain‑spoken way (one owner describes Gordon as “no nonsense straight talking”), alongside comments about pets being made to feel safe and comfortable during care. The practice also states a defined out‑of‑hours arrangement via a Medivet 24‑hour hospital.

Portland Vets describes itself as an independent practice and offers 24-hour onsite inpatient care Monday–Friday (per its website). Based on recent reviews, owners most often mention routine vaccinations for kittens, surgery with ward monitoring and frequent updates (including follow-up calls/messages), and support for longer-term conditions such as kidney disease. There is also a clear conflict in experiences: several reviews describe strong communication and involvement, while one detailed review reports poor communication around tests and a euthanasia decision that happened without the owner present despite prior requests.

Vets for Pets describes this practice as locally owned and opened in 2013, with a modern set-up that includes separate wards for dogs, cats and rabbits, an in-house lab, and imaging equipment such as digital X‑ray and ultrasound. The website also lists orthopaedics, small animal surgery, and diagnostic imaging as areas of work, and it treats dogs, cats, rabbits and ferrets.

Recent reviews show a split experience: some owners say the team has been “amazing” and “gone above and beyond,” while others describe inconsistent care, running late for appointments, and administrative problems (e.g., incorrect treatment info at reception and delays with insurance forms). Pricing transparency is a recurring issue in the latest comments, particularly around medications, dispensing fees, and prescription charges.

Downland Veterinary Group is described in recent feedback as a busy veterinary practice where owners can get advice by phone and help that leads to noticeable improvement (for example, one owner reported their cat was “feeling better” after care). In the latest reviews available, people repeatedly point to staff being “courteous and understanding,” and “patient and kind,” including for ongoing clients (one reviewer mentions being with the practice for 18 months). Ownership (independent vs corporate group) isn’t stated in the information provided.

Arun Veterinary Group is an independent veterinary practice established in 1972. Based on its website and recent reviews, it appears set up not just for routine care but also for more complex cases, with a dual accredited hospital and emergency status and out-of-hours hospitalisation listed.

Owners describe coming here for a second opinion where a cruciate ligament rupture was identified quickly after another vet had suggested arthritis; X‑rays were used to confirm the diagnosis and the repair surgery was carried out successfully at another branch within the group. One reviewer also notes a practical admin process for claims, mentioning a dedicated email to help ensure insurance paperwork goes through.

AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a veterinary practice that, based on the information available, sees both small animals and at least some exotics. Recent reviews repeatedly highlight (1) help provided at short notice for a dog, (2) detailed guidance during a tortoise pre‑hibernation check from a vet who keeps tortoises herself, and (3) calm, step‑by‑step support when handling arrangements after a pet dog died at home, including clear explanations throughout.

Medivet Three Bridges is part of the Medivet group and appears set up for routine healthcare plus on-site diagnostics: the practice lists 15‑minute consultations, an in-house laboratory, and imaging (X‑rays and ultrasound), alongside dentistry. Out-of-hours care is routed to a named Medivet 24-hour site, with a stated out-of-hours consult fee. In the latest reviews available, owners repeatedly mention appointments not feeling rushed and describe clear communication; one review also notes a wish for more late or Saturday appointments.

Heath Vets describes itself as an independently owned practice and states it is RCVS accredited under the Practice Standard Scheme. The clinic promotes a HeathCare Plan + that includes unlimited consultations, and its website says emergencies are diverted to an out‑of‑hours/24‑hour emergency service. In recent reviews, owners repeatedly mention reception being quick to help (including remembering a new client and their dog by name), use of calming sprays in consult rooms for anxious cats, and supportive handling of end‑of‑life situations; one reviewer notes the reception area is small and you may need to be mindful around other visitors.

Medivet 24 Hour Faygate is part of the Medivet group and is set up for round-the-clock emergency and inpatient care, with the website stating a qualified vet and nurse team is on-site overnight. It also advertises advanced diagnostics (including on-site CT, ultrasound and in-house lab testing) alongside routine appointments.

Recent reviews describe urgent, high-acuity work being handled quickly (one dog with bloat and a twisted stomach treated out of hours, then hospitalised for 3 days), and routine procedures being done efficiently (a cat microchipped with minimal stress).

Portland Vets is an independent, family-owned practice within the Portland Group. It’s set up for both routine care and more advanced work, with website-listed facilities including an onsite laboratory, diagnostic imaging, operating theatres, and endoscopy/laparoscopy equipment, plus a dedicated dental suite and hospital wards. The practice also sees exotics (including birds, small furries and tortoises) and lists a “tortoise hibernation hotel.” In recent reviews, owners repeatedly mention a clean, modern environment, strong communication during a spay for an anxious rescue dog (including updates while the pet was in their care), and supportive end-of-life care where they were given time to say goodbye.

Hawthorn Veterinary Surgeries describes itself as an independent, family-run small animal practice (ownership taken on by Jonathan and Annelise Underwood in April 2012), with Danielle and Fabian Kaelin joining as Assistant Directors in July 2021. The website also states they see exotics and have Fear Free Certified Practitioners.

From the latest reviews available, owners mention consultations that feel unhurried and thorough (including detailed discussion of results), and vets who can settle nervous pets (one dog described as “very timid” but calmed during the appointment). Recent feedback also includes practical, day-to-day advice (e.g., guidance on joint supplements).

Crossways Animal Care Ltd is a small-animal veterinary practice (ownership/group not stated in the available information). Based on the latest reviews, it appears set up for routine veterinary care for dogs, with multiple owners emphasising the clinic’s advice and how they were treated during visits. Specific points mentioned include: “accurate and thoughtful advice” for dogs over several years, patience and kindness from both vets and reception staff, and owners feeling the team genuinely cares about their pets. There is also a single 1‑star review with no written detail, which sits alongside otherwise strongly positive feedback.

AlphaPet Management Services Ltd (trading as AlphaPet Veterinary Clinics) is a multi-site practice (one review mentions an additional part-time branch surgery). Recent reviews describe the clinic handling urgent injury cases and follow-ups, including treatment for a cat bite abscess and assessment/treatment after a dog was mauled. Owners mention vets who take time to manage pain first so a full exam can be done, and an evening phone call to check on a patient after being sent home with medication.

Ark Veterinary Clinic is part of the CVS group and has been established since 1990. The practice focuses on small animals (and states it also sees exotics), offering both routine care (check-ups and preventive treatments) and in-practice procedures such as surgery and dentistry, with online appointment booking available. In the latest reviews, owners describe vets taking time to explain treatment options and getting hands-on quickly for problems like a paw injury; one recent reviewer strongly disagrees on value, describing the practice as expensive and “a cash cow.”

Andrews Meadows Veterinary Surgery is an independent, family-run small-animal practice founded by vets Dawn Meadows and Dan Andrews. From the website, it’s set up as a purpose-built practice offering small animal surgery, alongside practical day-to-day support like repeat prescriptions, pet registration, and online appointment booking for registered clients. In the latest reviews available, owners repeatedly mention a consistent-vet experience (not a chain), with specific praise for Dan’s gentle handling during puppy visits and for the team looking after a range of pets including cats, a dog, and a bird.

Northdale Veterinary Practice Ltd is described in recent reviews as a smaller, “perfectly formed” practice, with mention that the group has other branches (the ownership model—independent vs corporate—is not stated in the information provided). Based on what clients actually wrote, it appears set up for everyday companion‑animal care, with specific emphasis on

• •Taking time in consults to talk owners through concerns and reassure them (one reviewer says they “wouldn’t see anyone else”).
• •A clean, tidy clinic environment noted by clients.
• •Efficient visits, with staff described as friendly and helpful when bringing in a cat for care.

Companion Care (Chichester) Ltd trading as Vets4Pets describes itself as a locally owned practice and says it’s a modern, well‑equipped clinic based inside a Pets at Home store. The website emphasises on-site facilities (including in‑house lab testing, digital X‑ray and ultrasound, and separate dog/cat wards plus an isolation unit) and states it provides emergency cover with out‑of‑hours information.

In the latest reviews available, owners give concrete examples of fast triage after an accident (a puppy checked over immediately after being hit by a car) and clear explanations of problems “in a way that is easy to understand.” One detailed review also describes prompt, compassionate care during a rapidly developing, severe illness (a dog with an abdominal tumour, with the team keeping the owner informed and helping with paperwork). A minority view sharply disagrees, describing the practice as “all for the money… not the care.”

Anderson Abercromby Veterinary Referrals is a small-animal orthopaedic referral practice (the website describes it as set up to support primary-care vets and their clients). The clinic’s stated capabilities include CT scanning, fracture repair, and radiographic reporting, and reviews frequently describe surgical cases followed by clear, step-by-step explanations of imaging and treatment decisions.

Concrete specifics owners mention include

• •A vet (Federico) walking clients through x‑rays, explaining why a CT scan was being considered, then reviewing CT findings with them afterwards.
• •Orthopaedic surgery and post‑operative care described as “first class” in a recent review.
• •A complex historical leg injury where the dog’s existing pin had snapped; the team reportedly avoided expected amputation by operating (including shortening the leg due to scarring) and the dog was “pretty much back as good as new” 18 months later.

The website also states the clinical team includes an RCVS Specialist in Small Animal Surgery, an ECVS Diplomate in Small Animal Surgery, and an RCVS Advanced Practitioner (individual names/roles beyond this aren’t provided in the site summary).

Arun Veterinary Group Ltd is a veterinary practice group established in 1972. The website highlights “dual accredited hospital and emergency status”, out-of-hours hospitalisation, and 24-hour emergency contacts, suggesting it’s set up to handle urgent cases as well as ongoing care (including repeat prescriptions and referrals). Recent reviews reinforce the “open all hours” capability (a Sunday visit where owners were “able to go over straight away”) and mention a separate cat area in the waiting room. A clear counter-theme in the latest reviews is dissatisfaction with medication/product pricing and cost transparency, including one owner reporting being charged £41 for a tube of cream and another comparing in-practice medicine prices to online prices and calling the mark-ups unethical.

Northdale Veterinary Practice Ltd is a small-animal clinic (cats and dogs are specifically mentioned in reviews) with a large Google review footprint (4.6★ from 511 reviews). Recent reviews describe the team handling both urgent appointments (“squeezing” in a poorly cat) and end-of-life care, including gestures such as sending a condolence card and seeds after a cat was put to sleep. One recent detailed negative review alleges serious problems around a dog’s lump assessment and post-operative wound management, plus a dispute involving what was reported to the insurer—so experiences appear mixed depending on case and outcome.

Companion Care (Crawley) Ltd trades as Vets4Pets and states it is a locally owned practice. Based on its website service list and facilities, it appears set up for routine care plus in-house diagnostics and surgery, including orthopaedics and cardiology work-ups (e.g., ECG/echocardiography). Recent reviews describe both good clinical follow-through (including a post‑surgery follow-up call and being kept informed during care) and front-desk/communication problems (reports of rude reception and difficulty getting through by phone).

Arun Veterinary Group Ltd is a long-established veterinary group (founded in 1972) that presents itself as independent and places emphasis on “veterinary independence” in its website messaging. The site also describes “dual accredited hospital and emergency status” and mentions out-of-hours hospitalisation, alongside 24-hour emergency contact arrangements. In the latest written reviews available to us, owners most often mention day-to-day experience points—staff being friendly and vets being informative—rather than specific procedures.

Downslink Veterinary Surgery is independently owned by DNA Vetcare. The website highlights advanced surgery and medicine, including keyhole (minimally invasive) surgery, plus routine preventive care and clinics. In the latest reviews available to us, owners most often describe clear explanations around procedures (especially dental work), detailed post-op handovers, and staff taking time with nervous or rescue dogs. The practice also states that 24-hour emergency cover is provided via Arthur Lodge Veterinary Surgery.

Medivet Northgate is part of the Medivet group. The practice offers standard-length 15‑minute consultations and covers routine care (vaccinations, parasite care, microchipping, neutering) as well as laser treatment. The most recent reviews include both very positive, general feedback about professionalism and specific praise for a vet named Ivana, alongside one detailed 1‑star account alleging a serious breakdown in assessment and communication around a cat’s rapid deterioration and euthanasia decision.

Concrete details supported by the inputs

• •15‑minute consultations are listed as a core appointment type.
• •Laser treatment is specifically offered (not just “surgery/diagnostics” in general).
• •The website names cats, dogs and rabbits as treated species.
• •One recent reviewer reports being told their cat was initially “fine,” then days later being advised blood tests and euthanasia were the “only option,” with concerns raised about transparency and pressure.

Medivet Worthing (Heene Road Vets) is part of the Medivet group. The practice advertises 15‑minute consultations and facilities such as an in‑house laboratory, X‑ray/ultrasound, dental facilities, an orthopaedic theatre, keyhole surgery, and laser treatment, which suggests it’s set up for both routine care and more involved procedures (including orthopaedics and surgery).

From the latest reviews available, owners give mixed signals around costs and what’s included on their Medivet plan: one review questions a large markup on thyroid medication, and another mentions being charged £27.90 for anal gland clearing that they say “used to be included” in their plan. Separate reviews mention friendly staff and a “new vet” who was “amazing,” but one owner also notes vet turnover affecting continuity of care.

Maltman Cosham Veterinary Clinic is an RCVS Cat Friendly Clinic and treats a range of small pets (including cats, dogs, rabbits, guinea pigs, ferrets and hamsters). The clinic advertises in-house facilities such as a laboratory, diagnostic imaging and ECG monitoring, and offers online tools for booking appointments, ordering medication and paying bills, plus a Pet Health Club.

From the latest written reviews available to us, owners mention practical follow-up (e.g., calls to check on a pet’s progress) and advice on feeding and behaviour management. One recent review describes a serious communication issue during a phone call, including misgendering and feeling talked over and dismissed.

Worthing Vets4Pets Ltd describes itself as a locally owned Vets4Pets practice, based inside a Pets at Home store, with in-house diagnostics and imaging (lab work, digital X‑ray, ultrasound) and a surgical set‑up including an operating theatre and isolation unit. The practice states it does not provide overnight care; for out‑of‑hours emergencies it directs clients to an affiliated emergency hospital provider (South Downs Emergency Vets).

From the latest reviews available, owners most often mention being able to get appointments, practical advice, and calm handling (one owner noted their cat was “totally relaxed” in vet Emily’s consult room). There is also a contrasting report of a rude/unhelpful response to an initial phone enquiry.

Graylands Cat Clinic is a cats-only veterinary clinic. Recent reviews repeatedly describe low-stress handling and careful communication: owners mention staff taking steps to make visits “less stressful,” managing a “vet-phobic” cat, answering questions and concerns in detail, and cats appearing comfortable during appointments. The clinic website also points visitors to photos showing the clinic space.

Chichester Vets is described by a long-term client as an independent practice. Recent reviews suggest it handles both routine appointments and longer-running issues (for example, an ongoing dog knee problem and care for an aged cat). Decision-relevant points mentioned include a consultation fee rise from £51 to £60 over 9 months, a vet recommending a dental cleaning during a knee-related consult, and discussion of urine testing in relation to ongoing Loxicom use. Feedback is mostly very positive about the team’s care, but one reviewer reports a loss of trust after what they felt was an upsell and a diagnosis made without a close mouth exam.

Grove Lodge Veterinary Group is described in recent reviews as providing routine care (including annual vaccinations) as well as short-notice work-ups for suddenly unwell pets. Experiences in the latest reviews are mixed: one owner reports clear explanations of treatment options and costs upfront (“no hidden surprises”), while several others describe the opposite—poor communication, unclear diagnostic plans, and feeling the practice prioritised fees over care. One detailed review reports being charged £2,500 within 24 hours for an illness episode and also says that, despite “24-hour animal hospital” messaging, out-of-hours care was handled by Vets Now (a separate team), which they found frustrating.

Farthings Veterinary Group is a small-animal practice established in the 1970s and part of the CVS Vets group. The clinic offers routine care alongside surgery and referral pathways for orthopaedic and soft-tissue cases. It also states it has its own vets and nurses on call 24/7 for emergencies, with free telephone advice for urgent concerns and the option of an emergency consultation if needed. In recent reviews, owners most often mention friendly staff and a sense that treatment options aren’t being “upsold” unnecessarily—though there is also a recent 1‑star review with no detail to explain the issue.

Grove Lodge Veterinary Group is reviewed as a general veterinary practice with inpatient/hospitalisation capability (one owner describes their cat being hospitalised overnight with IV fluids). Experiences in the latest reviews are split: several owners describe very high trust in the clinic for cats, while one detailed account alleges pressure toward “maximum intervention” and an unexpectedly large bill. One reviewer also describes the practice as being owned by the corporate group IVC Evidensia, and says their complaint was handled via the group’s head office with a partial refund offer.

Concrete points mentioned in reviews include

• •Cat hospitalisation for a gastrointestinal upset, including IV fluids.
• •An allegation that an IV line became dislodged overnight and “was never replaced.”
• •A complaint process described as being escalated to head office, with a 10% refund offered for “unadministered fluids.”

Pet Doctors Chichester is a small-animal practice that’s part of the Pet Doctors Veterinary Group (a trading name of Pet Doctors Ltd, part of CVS (UK) Limited). The website describes a broad first-opinion setup (consultations, vaccinations, neutering, diagnostics, dentistry and surgery), with soft-tissue surgery referrals listed. In the latest written reviews available to us, owners repeatedly mention pets being kept calm and comfortable during visits (including cats and a large dog), and one owner highlights the practice signing proof of castration paperwork for free.

Cat's Whiskers Veterinary Clinic is a cat-only practice with ISFM GOLD “cat friendly clinic” accreditation and RCVS Practice Standards Scheme accreditation. The website positions the clinic around low-stress cat handling and staff training in cat handling, and the latest reviews echo that, repeatedly describing visits and treatments as kept “as stress free as possible”. The clinic also states it offers a 24-hour emergency service via an out-of-hours provider. Named staff member Amanda is singled out in reviews, alongside comments about a consistent team feel (“the Cat’s Whiskers family”).

Vets Now Worthing is a Vets Now out-of-hours emergency and critical care clinic (opened in 2021) that operates from within Grove Lodge Vets, and is listed as an RCVS accredited Small Animal Emergency Service Clinic (ESC). The clinic is set up for urgent cases in dogs, cats and small animals, with on-site equipment including X‑ray, ultrasound, ECG, an in-house lab and an isolation unit. The website states emergency cases can be seen without an appointment; recent reviews reflect both sides of that experience—some owners describe being seen quickly and getting effective treatment (for example, an injection after an exam with improvement by the next morning), while others report serious concerns about care, including one account of being given opioids instead of antibiotics and another alleging major failings after surgery.